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Published on:

11th May 2025

Understanding Silica: The Hidden Enemy in Water Detailing

The discourse presented herein elucidates the pivotal role of water treatment in the realm of detailing, emphasizing a fundamental truth: the impossibility of water softening without the incorporation of salt. Throughout our conversation, we critically examine the myriad types of purported "salt-free" softeners, which, upon closer scrutiny, reveal themselves to be merely template-assisted crystallization systems, rather than genuine softeners. Our esteemed guest, Cydian Kauffman from Pure Water Northwest, sheds light on the intricacies of water testing and the necessity of understanding one's water composition for effective detailing. We delve into the implications of water hardness on both the efficacy of detailing products and the long-term aesthetics of vehicle surfaces, thereby underscoring the necessity for professionals in the industry to be acutely aware of their water quality. This episode constitutes a clarion call to detailers to prioritize water treatment in their operational protocols, ensuring optimal results in their detailing endeavors.

Takeaways:

  • The efficacy of water softeners is contingent upon their salt content, which is essential for proper function.
  • Salt-free softeners are often misrepresented; they utilize template-assisted crystallization to mitigate hardness, not soften water.
  • Testing water quality is imperative before selecting a treatment system; assumptions can lead to ineffective solutions.
  • Both hardness and mineral composition in water can lead to unsightly spots on surfaces and require tailored cleaning methods for removal.
  • Detailers should consider using a combination of water softeners and deionized systems to optimize their washing efficiency and minimize spotting.
  • Understanding the chemical composition of water is crucial for achieving desired detailing results, particularly in challenging environments.

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Transcript
Speaker A:

I'm going to give you the hard truth about softeners, okay?

Speaker A:

You cannot soften water without salt.

Speaker B:

Okay.

Speaker A:

And there's a lot of salt free softeners out there.

Speaker A:

They're not softeners.

Speaker B:

Gotcha.

Speaker A:

They are.

Speaker A:

They're what's called a tack system, which is template assisted crystallization.

Speaker A:

That's what TAQ stands for.

Speaker A:

And what that does is it takes the hardness and it binds it so that it doesn't stick to things as well.

Speaker A:

Might be okay for car washes, however, they're very, very unpredictable, whether they actually.

Speaker B:

All right, so I got an interesting email a couple weeks back and in the tagline it said, can your listeners handle the truth about water?

Speaker B:

And it, it really made me kind of perk up and think about it for a minute because on this podcast and most detailing podcasts that I've ever been involved with or know people of or whatever, we always talk about, you know, the best compounds, the best polishes, the best pads, the best machines, yada, yada, yada.

Speaker B:

But we never talk about the key ingredient to everything.

Speaker B:

I mean, it's not only the key ingredient of life, but it's the, the, the one thing that makes our products, it's the one thing that we need to do the jobs is, is water.

Speaker B:

So, so I immediately sent a, sent an email back and was like, let's do this.

Speaker B:

So I've got Sidian Kaufman from Pure Water Northwest to explain maybe why we can't handle the truth.

Speaker B:

And then we can dive into some tips and tricks about water and everything.

Speaker B:

So how you doing, sir?

Speaker A:

I'm great, thanks.

Speaker B:

It's good, man.

Speaker A:

You know, thanks for having me on, Alex.

Speaker B:

No, no, you know, I'm, I'm being honest.

Speaker B:

Like, it, it really, you know, I, I get emails every now and then from people that are like, oh, you know, my person can help you this, my person can help you that.

Speaker B:

Come on.

Speaker B:

And, and a lot of times it's like, ah, you know, I don't know how it would fit into a detailing podcast, but I mean, water is what makes the detail world go round.

Speaker B:

So I, I definitely wanted to get you on.

Speaker B:

So I'm glad you're here.

Speaker A:

Yeah, absolutely.

Speaker A:

Thank you.

Speaker B:

Yeah.

Speaker B:

So what exactly, let's start exactly with what exactly is Pure Water Northwest?

Speaker B:

What do you, what do you guys do?

Speaker B:

What do you guys make all that?

Speaker B:

Whatever.

Speaker A:

I mean, my answer to that's a little bit nerdy.

Speaker B:

Let's nerd out.

Speaker B:

I mean, we got, we got some nerds that listen to this podcast.

Speaker A:

We do Water science.

Speaker A:

So we like to, we like to be as accurate and we try and set ourselves up so we're less selling products and more selling solutions.

Speaker A:

Because, you know, if you're, if you're in the water industry and you focus on products, then your next step after that is to do less testing.

Speaker A:

Because as soon as you do testing, you're going to find out that your product does not perfectly fit the water.

Speaker B:

Right.

Speaker A:

So we actually, what we do that in at Pure Water Northwest is we focus on testing first.

Speaker A:

And the instant we test, that suddenly makes our job way more difficult because then we're like, oh, you have like 50 parts per million of chlorides in your water.

Speaker A:

Wow.

Speaker A:

We really actually have to do something different than just a standard softener.

Speaker A:

If you want to get your stuff spot free or high sodium level.

Speaker A:

If we do a softener, you're going to get the same amount of spots that you had before on your glass or surfaces.

Speaker A:

It's, it's going to be easier to get off, but it's going to be, it's going to look no different on the finished product.

Speaker A:

So, and that's, that's if we're going for detailing, obviously we also do stuff that's related to drinking water, but that's a whole other can of worms because there's a lot of, there's a lot of crazy stuff about drinking water.

Speaker B:

So would you, when you say you, like, you do the testing and, and please forgive me for being super naive about this, but like when you say like testing it and looking at the different things, like my immediately went to like when I take a pool sample down to pinch a penny and they go through and they go like, oh, you don't have enough salt, you don't have enough chlorine, you got too much this, you know that.

Speaker B:

So is it something kind of similar?

Speaker A:

Yeah, it's kind of similar to that.

Speaker A:

Exactly.

Speaker A:

You're doing, that's called titration testing what they do.

Speaker A:

And it's basically that it's, it's dropping little drops of something in the water and then you drop other drops in.

Speaker A:

And if it changes a certain col, you compare the color on a color wheel and you get a result.

Speaker A:

I mean, that's.

Speaker A:

If that's most of that testing.

Speaker A:

Obviously there's like arsenic testing which requires like boiling water and then taking the stuff that boils out into a different oil solution, stuff like that.

Speaker A:

But we're not talking about that, so.

Speaker A:

Yeah, that's exactly right.

Speaker B:

Okay.

Speaker B:

So on the detail side of it, you know Give us some detail science.

Speaker B:

Because, you know, detailers and myself included, you know, we're, you know, if we're doing it right, we're getting like a CR.

Speaker B:

Spotless system or something similar to it.

Speaker B:

And I actually talked to.

Speaker B:

I have a client of mine who does like some water stuff, and he was telling me realistically, what you should do is actually have a softener first before it goes into like your cr.

Speaker B:

Spotless di.

Speaker B:

Type system.

Speaker B:

Because then what happens is it is it knocks down a lot of the hardness so that the spotless system then doesn't work as hard, can last you a little bit longer.

Speaker B:

Things like that is.

Speaker B:

So he.

Speaker B:

So you knew what he was talking about.

Speaker A:

Well, yeah, but if you test first, then you know how much that matters.

Speaker A:

So if you're in Seattle, for example, they've already got their water's like two grains per gallon of hardness on average.

Speaker B:

Okay.

Speaker A:

You probably don't know Seattle very well, but I mean, if, if you go.

Speaker B:

Like, I, I was there for like.

Speaker A:

Okay, so there, there.

Speaker A:

It depends on where you are, basically.

Speaker A:

And chlorine and chlorine byproducts also matter sometimes, but only when it's in extremely high level levels.

Speaker A:

So let's just stick to hardness for a moment, though.

Speaker A:

Hardness is basically like minerals.

Speaker A:

It's rock.

Speaker A:

Right.

Speaker A:

Calcium, magnesium.

Speaker A:

And then if it's allowed to dry on a surface, it's like rock stuck to that surface because it was in a soluble form.

Speaker A:

And then it comes out, the water comes off of it from evaporation and then it's left there.

Speaker A:

And if you looked at it with a microscope, it would look like, like little mountains on the surface of your vehicle or on, even on the, even on your leather or whatever it is that it's on.

Speaker A:

It would be.

Speaker A:

And whether you can visually see it or not, and frequently you can visually see it, it is there.

Speaker A:

And it has an effect anytime that surface gets wet again, it has an effect on the ph level of whatever that surface, whatever that is.

Speaker A:

The water will actually have an alteration to the hydrogen ions, which lower lowers the ph, increases the acidity level.

Speaker A:

You know, leather wants.

Speaker A:

Leather wants lower ph to be healthier.

Speaker A:

Right?

Speaker A:

Right.

Speaker A:

Which you probably know.

Speaker A:

And if you're, if you're getting super alkaline water because you're putting in a lot of.

Speaker A:

You're not softening, you're putting a lot of anon resin in, or you're doing something else that makes your water more alkaline, like for drinking, that not be as good for cleaning.

Speaker A:

So.

Speaker A:

And it's not that it's that bad, but you got to ask yourself, am I using this only for detailing and washing or am I taking a mixed use system?

Speaker A:

And then do I need to do anything to the water after that to make it perfect or ideal for washing?

Speaker A:

Those CR spotless systems, they're DI systems, they're great.

Speaker A:

DI is amazing for finishing a car to have it streak free.

Speaker A:

But you don't need to use that the entire time you're washing either, which you probably know or I don't know.

Speaker A:

Actually, I'm kind of curious.

Speaker A:

Is that what the standard is?

Speaker B:

Well, so I mean, I would say most guys probably do just go ahead and you know, use, use it for everything because like here in Florida, you know, a lot of, a lot of people that I know, lot of detailers that I know don't necessarily have like a wash bay in their shop.

Speaker B:

So we're washing outside.

Speaker B:

So even in like the pre rinse, the soap, all that stuff, you know, a lot of times, unless you're doing it early morning or later, afternoon, evening time where maybe, you know, the sun's not up as high or, you know, whatever, it's a little bit easier to kind of get away with with that.

Speaker A:

But that makes sense.

Speaker B:

You know, if you're doing, if you're doing, you know, 9, 30, 10 o' clock and the sun's already up beating on the car, you're, you're kind of fighting that, you know, to keep it wet to, to not spot even, even with.

Speaker B:

So I, I do, I do know a lot of guys will just, you know, run the system for the whole thing.

Speaker B:

I do know that there are some guys that will usually, you know, especially with something like the CR spot list, they'll do like the bypass valve.

Speaker B:

So like what you're saying, they can turn, turn off this, the spotless system, do their initial rinse, their soaping and all that stuff and then turn it on for their final rinse to make sure that, you know, they get that, that street free.

Speaker B:

Spot free kind of.

Speaker A:

Yeah.

Speaker A:

Look, and that, that kind of idea, I would say, I mean just.

Speaker A:

And this is where we have to mix our experience here.

Speaker A:

Right.

Speaker A:

But.

Speaker B:

Right.

Speaker A:

I would say the ideal system would be a softener because softeners are so inexpensive to upkeep.

Speaker A:

Right, right.

Speaker A:

And that softener is gonna have a little bit of salt in it, but the softener doing the majority of the work and that alone will take away a lot of the spotting that will make that will leave behind just a little bit of salts A little bit of the chlorides in Florida, probably not much silica over here.

Speaker A:

There would be some silica, things like that.

Speaker A:

And then the final wrench through that DI system, the deionized water is fantastic as a final rinse.

Speaker A:

And then you are saving the life of that di.

Speaker A:

It's passing through the softener like you mentioned, anyhow, and then you take the bypass off so it's.

Speaker A:

It, the, it's still passing through the softener.

Speaker A:

The water that was used before was the softened water.

Speaker A:

And now your DI water is passing through the softener and then it goes into the eye.

Speaker A:

Then you spray down the car with that.

Speaker A:

That's like, that's an ideal scenario.

Speaker A:

And you're replacing those DI cartridges a lot less.

Speaker B:

Right, Right.

Speaker B:

Yeah, that's what the, the guy told me when, when he was kind of explaining the system to me and I'm still waiting to hear back from him if, because I told him I would do a trade out.

Speaker B:

I was like, dude, I mean, if you want to do a trade out, like, you know, hook me up, I'll do some cars for you.

Speaker B:

So I'm still waiting to hear back from him on that.

Speaker A:

Yeah.

Speaker A:

Where are you in Florida?

Speaker B:

So I'm in Sanford, which is just north of Orlando.

Speaker B:

So I'm in the central Florida area.

Speaker A:

I know a good water streaming company down there, so.

Speaker B:

Oh, okay.

Speaker A:

I'm just seeing like where you are relative to like, I don't know where.

Speaker A:

You're probably really far away from this.

Speaker A:

Where's Clearwater compared?

Speaker A:

Yeah, like way far away.

Speaker B:

Yeah, yeah, yeah.

Speaker B:

Clear water.

Speaker B:

Yeah, Clear water is over on the West Coast.

Speaker A:

Super far away.

Speaker A:

Okay.

Speaker B:

Yeah, yeah, yeah.

Speaker B:

That's a couple hours.

Speaker A:

Florida though.

Speaker A:

Yeah.

Speaker A:

There's.

Speaker A:

There's so many water treatment companies in Florida because the water is so hard there.

Speaker B:

Yeah, right.

Speaker B:

Yeah, yeah, yeah.

Speaker B:

So let me ask you, so the little TDS meters that you can buy on, on Amazon and everything like that, those, those are pretty accurate or not always.

Speaker A:

How important your TDS to you to know?

Speaker A:

I definitely use a, like I use A.

Speaker A:

My TDS meter cost me $550.

Speaker B:

Oh, wow.

Speaker A:

It does TDS PH conductivity and that's all it does.

Speaker A:

And it's a really sensitive meter and I need to do that because sometimes I run into a well that has like saltwater intrusion or something.

Speaker A:

So you're going to get like 5,000 TDS in weird situations.

Speaker B:

Yeah.

Speaker A:

Which you obviously would never want to touch that with a car.

Speaker A:

But.

Speaker A:

Yeah, I mean, you guys, you guys, I think ideally you look for it being under 20.

Speaker A:

Close.

Speaker A:

Ideally closer to under 10 for your situations.

Speaker A:

Right.

Speaker B:

Yeah, that's.

Speaker B:

That's what a couple of the water guys have told me is.

Speaker B:

Is 0 to 10, perfect.

Speaker B:

11 to 20.

Speaker B:

You're, you know, you're still good, but, you know, and then once you get over 21, then you're kind of.

Speaker B:

I.

Speaker B:

It's.

Speaker B:

It's.

Speaker B:

You know, I don't know.

Speaker B:

I mean, I feel like 21 to 30 is probably still not that bad, you know, but, you know, when I.

Speaker B:

When I meter the.

Speaker B:

The water coming out of the spigot at the shop and, you know, it's like.

Speaker B:

I think it was like.

Speaker B:

I metered it last week.

Speaker B:

It was like 207 parts per million, which realistically, like, looking at the.

Speaker B:

The.

Speaker B:

The thing on the back of the TDS is adequate drinking water.

Speaker B:

Drinking water growing up in the 80s.

Speaker B:

Like, I drink plenty of that, you know.

Speaker A:

Yeah.

Speaker A:

TDS is just a mixture of, like, dozen different things and.

Speaker B:

Right.

Speaker A:

So you can't tell just from looking at TDS whether it's safe to drink.

Speaker A:

Just say.

Speaker A:

Just so you know.

Speaker A:

The TDS alone doesn't tell you.

Speaker B:

But I'm not.

Speaker B:

I mean, I'm an 80s kid, but I'm not still in the 80s, so I don't drink out of hoses anymore.

Speaker B:

I.

Speaker B:

I'm.

Speaker B:

I'm old enough now I can buy bottled water.

Speaker A:

I don't know.

Speaker A:

I don't know if I do that anymore either.

Speaker A:

The.

Speaker A:

There's some.

Speaker B:

Really.

Speaker A:

There's a lot of microplastics in bottled water.

Speaker B:

Oh, yeah, that's right.

Speaker B:

I hear about that.

Speaker A:

And it's real.

Speaker A:

That's like.

Speaker A:

And microplastics are.

Speaker A:

It's really funny that bottled water is used for this, because bottled water better have some chlorine in it, because microplastics are a perfect surface area for bacteria, actually.

Speaker A:

So it's.

Speaker A:

It's interesting.

Speaker A:

Yeah.

Speaker A:

Put.

Speaker A:

Storing stuff.

Speaker B:

I'm gonna.

Speaker B:

I'm gonna.

Speaker B:

Yeah.

Speaker B:

I'm just gonna pitch all the water bottles in my fridge now and go back to, like, Coke aluminum.

Speaker A:

Yeah.

Speaker A:

That has its own issues, but maybe not as bad.

Speaker B:

Right.

Speaker A:

The.

Speaker A:

So can I ask about detailing a little bit?

Speaker A:

I.

Speaker A:

I'm kind of curious about.

Speaker A:

Is it known that City Water can.

Speaker A:

City Water alone, just because it's called City water, can't just be trusted not to leave, like, iron stains or, like, manganese stains.

Speaker B:

Yeah, I mean, I.

Speaker B:

I mean, I would.

Speaker B:

I would hope that most detailers would kind of understand that.

Speaker B:

I was actually at a buddy of Mine at his shop one day because he had the Cullen, the Culligan guy come because he was looking into a Culligan like water.

Speaker B:

Water softener system or DI system.

Speaker B:

And so the guy, the guy probably did a little bit more of like what you're talking about where he tested the water because he was talking about like how high the levels of chlorine were and sulfur.

Speaker B:

Like he, he actually like almost had that pool company like kit where he was like, you know, doing the droppers and all that stuff to be able to.

Speaker B:

Yeah.

Speaker B:

To be able to figure it out and everything.

Speaker B:

So that's where, you know, realistically I, I kind of learned a little bit of that.

Speaker B:

I mean, obviously you.

Speaker B:

You always hear on the news, you know, it's, you know, the, the city water or whatever has this or has that.

Speaker B:

I'm a little different.

Speaker B:

I mean granted my, my shop is city water.

Speaker B:

But then here at our house we have well water.

Speaker B:

So you know, we have, we have a water.

Speaker B:

An actual water softener system for the house.

Speaker B:

You know, that, that'll take like four bags of 40 pound salt, you know, to fill the.

Speaker B:

The container.

Speaker B:

And then, you know, usually lasts us a couple of months or so because otherwise when we first built the house, you know, it was.

Speaker B:

The water smelled and we would take a shower and stink like rotten eggs and you know, definitely had hard water because you get out of the shower and you just feel ic.

Speaker B:

So yeah, we definitely had to invest in a, in a water softener here at the house.

Speaker A:

The softener alone shouldn't have helped that rotten egg smell.

Speaker A:

What did you do?

Speaker B:

I mean, it did.

Speaker B:

We don't really get that smell anymore.

Speaker A:

How long has it been in with.

Speaker B:

Oh, good Lord, man, we've had that thing.

Speaker B:

's see, we built the house in:

Speaker B:

I want to say like a couple years after being here.

Speaker B:

So I mean it's been, it's been in there probably 15, 16 years.

Speaker B:

Yeah, we just had the guys out servicing it because it.

Speaker B:

Something happened.

Speaker B:

It stopped working.

Speaker A:

Yeah.

Speaker B:

So they had to come out and put a new little like pump motor in or the little thing that goes back and forth that kind of I guess makes.

Speaker B:

Makes things work or whatever.

Speaker B:

It's almost like a piston that just goes in and out.

Speaker B:

They had to replace that and like something else.

Speaker B:

Yeah.

Speaker B:

And, and then, you know, he told us, he's like, you probably can get another couple of years out of it and it's probably going to be time to, to Replace it.

Speaker B:

So.

Speaker A:

Yeah, you know, but they must have put in.

Speaker A:

Well, that we'll see.

Speaker A:

We'll see whether or not the rod and egg smell comes back, because back.

Speaker A:

Back that 15, 16 years ago, they might have put in like a green sand system or something that plays kind of double duty, can pull out a little bit of smells and isn't quite as effective with the hardness, but does a good enough job.

Speaker A:

These days, they usually do completely separate systems for the hardness because then you can get it all gone.

Speaker A:

And then the smell, which is like air injecting carbon, unless the cause of the smell is because of some, like, iron bacteria.

Speaker A:

And then you have to.

Speaker A:

You have to oxidize with chlorine instead.

Speaker A:

But yeah, so.

Speaker A:

But that's awesome that you got that.

Speaker A:

What you got back then.

Speaker B:

Yeah.

Speaker A:

For you.

Speaker B:

Yeah, yeah.

Speaker B:

You know, and it's.

Speaker B:

It's.

Speaker B:

I've never, like, totally opened it.

Speaker B:

I mean, we could take the top out off the wand and it's got like, the little computer and like the motor in it.

Speaker B:

But I mean, there's.

Speaker B:

There's two kind of pieces to it, and they both probably stand about, I don't know, I'd say three, three and a half feet tall.

Speaker B:

So the one, like I said, you pull the top off of it, it's got the motor in it with, like, the little computer board.

Speaker B:

And then the other one, you pull the top off it, and that's where you put all the salt into it.

Speaker B:

So I don't know if there's something in the bottom of the other one that maybe helps with the smell or whatever.

Speaker A:

Oh, yeah, yeah, that could be.

Speaker B:

Yeah, yeah.

Speaker B:

But yeah, yeah.

Speaker B:

So I don't know.

Speaker B:

But yeah, so, like, I don't.

Speaker B:

You know, I would like to think that detailers would know that, but hopefully, if not, they're listening to this and they're hearing you, you know, kind of explain what all could be in.

Speaker B:

In their, you know, city water, you know, safe to drink.

Speaker B:

City water, not safe to drink.

Speaker A:

Well, I mean, any water, whether it's city water or well water, can have, like, really crazy stuff in it, like arsenic or uranium or any of that stuff.

Speaker A:

And you never know unless you test for it.

Speaker A:

City, though, they have a.

Speaker A:

Wells, don't.

Speaker A:

You can do whatever you want, right.

Speaker A:

You can drink a hundred parts per million of.

Speaker A:

Of arsenic and like, if you die, you die.

Speaker A:

But.

Speaker A:

Right, City water, that is, they have limits set by the EPA of what they're allowed through.

Speaker A:

But the crazy thing is that the.

Speaker A:

They have two limits.

Speaker A:

One's called The MCL Maximum Contaminant Level one's called the MCLG Maximum Contaminant Level goal, and the goal is the health guideline.

Speaker A:

So, like, when you look at the EPA website, it'll say the MCL for arsenic is 0.01.

Speaker A:

The health guideline for arsenic, meaning the legal level.

Speaker A:

The health guideline for arsenic is zero, meaning you can have arsenic at like 0.009 and you're good legally, but health wise, no good according to the epa.

Speaker A:

So, yeah, I mean, even city water, it's a good idea to test.

Speaker A:

You can have iron at just about any level in city water, and it's legal.

Speaker A:

And because they're putting chlorine in, it can come out colored.

Speaker A:

So usually like, like orange color.

Speaker A:

So usually they will do something like put in carbon in order to get rid of some of that iron.

Speaker A:

But still, some can pass through and then that.

Speaker A:

What that'll do is it will be on the surface and you won't see it, and then once it oxidizes through drying, suddenly it'll be orange.

Speaker B:

Right.

Speaker B:

And every.

Speaker B:

Every detail.

Speaker A:

Okay, good.

Speaker B:

Is that.

Speaker B:

Yeah, you get that.

Speaker B:

You get that, Will.

Speaker B:

I mean, I don't know that they know that it turned, you know, all of that, but we all know, you know, we've.

Speaker B:

We've seen the cars.

Speaker B:

The client brings it to us, you know, like, oh, my sprinkler hits on this one side and, you know, and it's all like yellowy orange or whatever.

Speaker B:

And it needs to be, you know, compound and polished out to remove it because it doesn't just.

Speaker B:

It can't just wash off.

Speaker B:

And, you know, and you can't just throw a wax on it to remove it.

Speaker B:

You actually have to.

Speaker B:

You actually have to clean it off.

Speaker B:

You know, you have to use something with an abrasive or whatever.

Speaker B:

So, yeah, I mean, we all, I feel, kind of know that.

Speaker B:

I mean, it's either that or, you know, you get the.

Speaker B:

The one side of the car that's just, you know, annihilated with hard water spots, you know, where you could tell that they parked at the edge of the driveway or next to the.

Speaker B:

The median curbing or whatever in the apartment complex, you know, and come on at night, you know, and.

Speaker B:

And then the car is obliterated with.

Speaker B:

With exactly water spots.

Speaker B:

So.

Speaker A:

So here's another question I'm curious about.

Speaker A:

When it comes to leather, do you guys care a lot about chlorine in the water?

Speaker A:

Because I would think.

Speaker B:

But yeah, so I would say this.

Speaker B:

I mean, you Know for myself and probably a majority of the detailers in the industry, at least if they're knowledgeable enough.

Speaker B:

If we're dealing with leather, it's your typical leather inside the car.

Speaker B:

Right.

Speaker B:

Occasionally maybe a motorcycle or something like that or whatever.

Speaker B:

But we are primarily using leather dedicated cleaners and conditioners.

Speaker B:

So we're not using a water to like mix something or dilute something down.

Speaker B:

Yeah, you're, you're typically going to use.

Speaker B:

And there's, and I'll give them a shout out because I, I kind of enjoy all the brands.

Speaker B:

There's, there's, there's a few main brands that are leather dedicated in the detailing industry.

Speaker B:

It's, it's Color Lock, it's Geist, it's the leather repair company and it's leather reek.

Speaker B:

And they all make leather dedicated cleaners that are more foaming.

Speaker B:

So when you put it, put it on it foams up.

Speaker B:

So that way you're not getting a run line that if it's, you know, got too much of a, of a harsh cleaner in it, it's not going to stain the leather.

Speaker B:

And that's.

Speaker B:

Yeah.

Speaker B:

And that's kind of the problem with some of the guys who are using like an APC or a degreaser that they're going to mix with water dilute down and then you're just spraying it on the seat, you know, and you get a, or on the door panel and then you get a run.

Speaker B:

And if it's, you know, too got too much in it, it's gonna, it' burn or, or you know, kind of discolor the leather, you know, because it's, it's just burning the dye that's in the leather.

Speaker B:

So.

Speaker B:

But yeah, I would say, at least, I would like to say I'll know.

Speaker B:

You know, you don't never want to assume.

Speaker A:

Yeah.

Speaker B:

But majority, majority of detailers, if they really know, in their experience they are using a dedicated leather cleaner of some sort.

Speaker B:

So it's not, it's not.

Speaker A:

Yeah, that makes sense because chlorine would actually potentially affect the oils on the leather.

Speaker A:

But if you're doing a dedicated cleaner then it'd be, they'd be hitting that 4 ph ish, something like that, that leather likes.

Speaker A:

Right.

Speaker A:

And they'd be doing the, they'd be having a mild thing to remove oils.

Speaker A:

They'd be making sure it's left somewhat moist, things like that.

Speaker A:

Right.

Speaker A:

Like that's what the cleaners are doing.

Speaker B:

Yeah, yeah.

Speaker B:

I mean typically, like I said, usually they're like a foaming kind of cleane.

Speaker B:

Use a soft like horse, horse hair brush or something along that line.

Speaker B:

Okay, cool.

Speaker B:

You know to, to agitate the, the dirt or the, or the grime off, off of the top of the surface.

Speaker B:

So dry it out too much and then, and then typically you're putting some sort of follow up conditioner protectant on it that's then going to, you know, absorb back into the leather and, and moisten it and keep it, keep it from drying out.

Speaker B:

And then you know, depending on I, I use one that actually has a, a UV inhibitor kind of protectant over it as well.

Speaker B:

Is it conditioning it but it's also protecting it against UV to keep the leather from drying out and cracking as well.

Speaker B:

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Speaker B:

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Speaker B:

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Speaker B:

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Speaker B:

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Speaker B:

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Speaker B:

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Speaker A:

That's great.

Speaker B:

Yeah, yeah, so that's good.

Speaker B:

Yeah, so that's typically how we deal with leather.

Speaker B:

I mean I've got a buddy of mine who in the past couple of years took a deep dive into leather.

Speaker B:

He started doing leather work just as something to kind of like pass a time and be a hobby.

Speaker B:

And then the more he got into it, the more he started learning about like the different cuts of leather and like the different, you know, how the different cleaners work and the conditioners and all this.

Speaker B:

And you know, he gave me a deep dive one time when he was first getting into it and I was just like bro, you, you lost me me like 10 minutes ago.

Speaker B:

You know, you're talking crazy stuff.

Speaker B:

But, but yeah, so usually when it comes to anything leather, like he's, he's my guy.

Speaker B:

I reach out to and I'm like, hey, I Got this.

Speaker B:

What do I do?

Speaker B:

Just because he spent the last couple of years doing.

Speaker B:

Doing the deep dive in leather.

Speaker A:

Wow, that's cool.

Speaker B:

Yeah, yeah, it's nuts.

Speaker B:

He.

Speaker B:

He actually was.

Speaker B:

He.

Speaker B:

He was working for Color Lock.

Speaker B:

I'm not sure if Brian's still with Color Lock, but he was working for Color Lock, and he was actually with Color Lock doing a lot of work up at the Mercedes Benz and BMW plants, like up in North Carolina, like, going in there and teaching their guys, like, how to recondition the leather if they, you know, scratch something or tear something in the assembly line without having to, you know, redo the whole seat and whatnot.

Speaker B:

So, yeah, it's pretty cool.

Speaker B:

He had a.

Speaker B:

He had a good little experience with that.

Speaker A:

Well, that's neat.

Speaker A:

You got you.

Speaker A:

You're already doing great.

Speaker B:

Yeah.

Speaker A:

I mean, the last thing I might be able to add to this, though, would be for people who are, like, in.

Speaker A:

In my neck of the wood.

Speaker A:

The Northwest, or.

Speaker B:

Yeah.

Speaker A:

Arizona, Nevada, or Hawaii.

Speaker A:

Utah.

Speaker A:

California, people.

Speaker B:

Let's talk Hawaii.

Speaker B:

Let's talk Hawaii, because I know a bunch of detailers in Hawaii, and their biggest thing is the hard water spots.

Speaker B:

Right.

Speaker B:

So they're.

Speaker B:

They're constantly combating that.

Speaker B:

So, you know, what's.

Speaker B:

What's their maybe solution or what is their things that they can look into that kind of, you know, helps with that?

Speaker A:

Well, okay, this is where it gets kind of weird.

Speaker A:

So hard water is very easy to handle.

Speaker A:

If it's hard water we're calling hard.

Speaker A:

Just making sure we understand.

Speaker A:

I can take all the hardness out of a house.

Speaker A:

Right.

Speaker A:

No problem.

Speaker A:

And you can still have all the same amount of spots you had before.

Speaker B:

Okay.

Speaker A:

Because the spots are coming from something else.

Speaker B:

Gotcha.

Speaker A:

So, like, one of the craziest things that you're gonna see in the Northwest, Arizona, California, Hawaii, places with volcanoes, for example.

Speaker B:

Yeah.

Speaker A:

Is silica.

Speaker B:

Okay?

Speaker A:

And silica is crazy.

Speaker A:

Silica is, like, insanely hard to get rid of.

Speaker A:

In fact, it plagues dentist offices all the time when they got to get that water down to that really, really etch free finish.

Speaker B:

Okay.

Speaker A:

No etching.

Speaker A:

And if they have silica, they've got to do some pretty unique stuff to get rid of it.

Speaker A:

RO does not always get rid of silica.

Speaker A:

Right.

Speaker A:

RO will sometimes catch silica, but in some form, silica will blast right through an ro.

Speaker B:

Oh, wow.

Speaker A:

EI does not necessarily get rid of silica.

Speaker A:

There are basically a few ways to get rid of silica, but the problem is, is how many forms of silica there are.

Speaker A:

Right.

Speaker A:

So there's ionic silica and that is charged so it can be removed by di.

Speaker A:

There's colloidal, there's non ionic silica.

Speaker A:

It just, it, it would be like breeze past the DI would be like, I don't even know you're there.

Speaker A:

I have no awareness that you exist at all.

Speaker B:

Oh, wow.

Speaker A:

And that's the kind of stuff that can also get through an RO in some cases.

Speaker B:

Okay.

Speaker A:

So if you're doing.

Speaker A:

And the softener won't touch it either.

Speaker A:

So in some places people are doing everything they can to get rid of hard water spots and they're doing all the right things.

Speaker A:

Everything you've already mentioned is all the right stuff.

Speaker B:

Right.

Speaker A:

Softener.

Speaker A:

And then DI fin DI is so expensive.

Speaker A:

You don't, you don't want to necessarily do, do everything with the eye.

Speaker A:

If you can afford it, then great.

Speaker A:

But, but silica could even be get past that and that could still be why you have like remaining problems with like spotting still existing even after doing all that.

Speaker B:

Okay, so let me ask you this because, you know, water spotting is obviously a, a huge topic in this industry and water spot removers are always kind of seems like hit or miss.

Speaker B:

I kind of have my, my thoughts on why or whatever.

Speaker B:

But most water spot removers are just an acidic and more water.

Speaker B:

Right.

Speaker B:

Watered down because you're, you're essentially attacking the acidic ness of whatever's in the water spot with an acid, you know, to kind of neutralize out.

Speaker B:

In your, you know, in your experience, is there something that is different or better that it could remove water spots that you're not, you know, spraying an acid or watered down acid or just, you know, putting a heavy compound and a heavy pad on and just cutting the living daylights out of the paint to, to cut that water spot out.

Speaker A:

Yeah.

Speaker A:

So that, that gets into this other weird thing that we kind of just touched on.

Speaker A:

Water spots can be anything, right?

Speaker B:

Yeah.

Speaker A:

So if they're mineral deposits then, you know, you, you're doing that acid based stuff.

Speaker A:

Right?

Speaker B:

Right.

Speaker A:

Like vinegar, sulfuric acid, citric acid, that kind of stuff.

Speaker A:

But that often that can dull finishes.

Speaker A:

If you're washing with it too hard, you have to use, you know, stuff specialized for, for your industry.

Speaker A:

Of course.

Speaker B:

Right.

Speaker A:

So the problem with silica is it can literally etch like it can etch glass, it can etch metals.

Speaker A:

It can actually, if you're rubbing too much silica and you can suddenly see the, a polished surface.

Speaker A:

If it's a lot of silica now a little bit, you won't notice.

Speaker A:

But if it's a lot, you can see a polished surface suddenly go dull.

Speaker B:

Okay.

Speaker A:

And then, and then sun.

Speaker A:

Sun can like bake it into the surface, right.

Speaker A:

In a, in a way creating kind of a surface damage.

Speaker A:

So if it's like acid rain or soap scum, all that.

Speaker A:

You guys know how to get rid of that stuff already?

Speaker A:

Like, yeah, that's easy.

Speaker A:

But for like that, that stuff that's like etched silica, that is, that is rough because you have to get specialty cleaners for that.

Speaker A:

It's.

Speaker A:

I mean, and I, I don't actually know them off the top of my head because this is, this is not that common a problem for me to actually need to know about cleaning.

Speaker B:

Right.

Speaker A:

But I do know that that matters.

Speaker A:

I was going to actually ask you about.

Speaker A:

Do you guys ever use like, clay bars for cleaning?

Speaker B:

Yeah.

Speaker A:

Yeah.

Speaker A:

What do you use that for?

Speaker B:

So, so the clay, the clay bars or like the clay towels or the clay mitts that, that they've kind of the synthetics that they've come up with in the, in the recent years.

Speaker B:

So what that does is almost like a very minimal water, like wet sanding.

Speaker B:

So that's more for removing, removing contaminants off of the surface that you, you know, typically wouldn't see.

Speaker B:

So usually like your rail dust, your overspray, any kind of like.

Speaker B:

I like to usually kind of refer to it as like fallout.

Speaker B:

So just any industrial type fallout.

Speaker B:

Like if you travel a lot on interstates or highways where there's, you know, tractor trailers and things like that.

Speaker B:

Somebody explained it to.

Speaker B:

Explained it really good one time is, you know, on, on interstates or railways or anything like that.

Speaker B:

You know, there's, there's always going to be some kind of carbon dusting or, or, or, you know, brake dusting, things like that.

Speaker B:

And all that stuff goes up in the air and what goes up must come down and does it, you know, and it kind of like lands and, and penetrates into the, the surface of the pain on a micro level.

Speaker B:

So.

Speaker A:

Oh, got it.

Speaker B:

To use, you know, a clay bar or clay pad or towel or whatever, you know, anybody's using and.

Speaker B:

Because then what that does is, is it'll remove it off of the surface.

Speaker B:

The analogy I came up with years ago to kind of explain it to clients is because we do clay barring and then there's also iron removers, right?

Speaker A:

Yeah.

Speaker B:

You know, so the analogy I use is clay bar is kind of like shaving your face, right.

Speaker B:

Or, or your legs, if you're a girl.

Speaker B:

Whatever, you're just.

Speaker B:

You're just taking it off of the surface.

Speaker B:

When you use an iron remover that you're spraying onto the paint, it's attacking the.

Speaker B:

The pores of the paint to open up and allow that iron to actually come out.

Speaker B:

So then it's kind of like if you were to do like a waxing, you know, you're ripping it out by the root.

Speaker B:

So a lot of times when we're doing paint corrections and things of that nature, not only are you going to clay it, but you're going to use an iron, because then you're fully cleaning the paint before you get into your correction work.

Speaker B:

So, you know, if you were just to clay it and you're just kind of shaving that.

Speaker B:

That piece off of the surface, and then you do your correction, you put your wax on it, your ceramic coating, your sealant, whatever.

Speaker B:

Now you're just putting that layer on top of that contamination that's still in the paint technically and could eventually work its way out.

Speaker B:

Then you get a rough surface again kind of thing.

Speaker A:

Okay.

Speaker B:

So, yeah, that's how that works.

Speaker B:

So let me ask you this.

Speaker B:

Is there a way to, like, looking at water spots to kind of determine what is, you know, a silica spot that, you know, you just kind of maybe are screwed or.

Speaker A:

No.

Speaker A:

Yeah, I'll show you.

Speaker A:

Let me show.

Speaker A:

Let me see if I can share an image with you.

Speaker A:

If that.

Speaker B:

Yeah, you should be able to do a shared screen.

Speaker B:

There's like a little icon with a computer with an arrow in it.

Speaker A:

All right.

Speaker B:

On your.

Speaker B:

On your screen, if you click that.

Speaker B:

I see it.

Speaker A:

Let me.

Speaker A:

Let me get the image up.

Speaker A:

Sorry.

Speaker A:

For.

Speaker A:

For the listeners who are listening.

Speaker B:

Yeah, well, you know what?

Speaker B:

That'll make them just have to go and flip over to the YouTube and watch the video now.

Speaker A:

Exactly.

Speaker B:

So they'll watch it or listen to it twice.

Speaker A:

Yeah.

Speaker A:

So let me see if I can get.

Speaker B:

Okay.

Speaker A:

Shared.

Speaker A:

Where is it?

Speaker A:

Okay, yeah, I see it now.

Speaker A:

Okay, so can you see this?

Speaker B:

Hang on.

Speaker B:

There we go.

Speaker B:

Okay.

Speaker B:

Yep, I see that.

Speaker A:

Okay, so these are.

Speaker A:

This here on the left is 10 hardness 420tds water that was left to dry.

Speaker A:

On the right, this has been softened down to about 300 TDS water.

Speaker B:

Okay.

Speaker A:

But it is totally soft.

Speaker A:

Zero hardness.

Speaker A:

Absolutely no hardness whatsoever.

Speaker B:

Okay.

Speaker A:

Can you tell the difference when I zoom in super far?

Speaker A:

Yeah, I can kind of see that this edge comes out a little further on this.

Speaker B:

Yeah, yeah, I can see that.

Speaker B:

But that one's a little bit thinner.

Speaker A:

Yeah, but they're still both.

Speaker B:

Yeah, exactly.

Speaker B:

Yeah, I got you.

Speaker A:

Like.

Speaker A:

Yeah, that's, I guess that's, that's, that's what I mean.

Speaker A:

Like you as long you got to know what your spottings from by testing.

Speaker B:

Right.

Speaker A:

And it's kind of hard because testing for silica is like really difficult.

Speaker B:

Well, not only that, but like once a car comes to a detailer, like there's no way for us to test the water.

Speaker A:

No.

Speaker A:

Yeah, yeah.

Speaker B:

You know, so like that's that.

Speaker B:

So, so, so we talked about doing the softener before the di for detailers out there that are looking to, you know, get into a system or maybe they need to change their system out because that's where I'm at right now.

Speaker B:

I'm trying to, I'm trying to change my system out.

Speaker B:

I'm trying to get a new system.

Speaker B:

So right now I'm doing all my washing in the morning before the sun comes up in the morning.

Speaker B:

So I don't, I don't worry about water spotting.

Speaker B:

But for the detailers that don't have, you know, a, an arm and a leg to spend on something like that.

Speaker B:

I know the CR spotless is probably the most economy.

Speaker B:

You know, they're usually in like that 400, 450 range.

Speaker B:

But what would you suggest as far as like to add a softener onto it?

Speaker B:

Or is there another system out there that maybe is the same as CR spotless, maybe a little bit better, a little bit more affordable?

Speaker B:

Would you, what do you recommend?

Speaker A:

I'm going to give you the hard truth about softeners.

Speaker B:

Okay.

Speaker A:

You cannot soften water without salt.

Speaker B:

Okay.

Speaker A:

And there's a lot of salt free softeners out there.

Speaker A:

They're not softeners.

Speaker A:

They are, they're what's called a tack system, which is template assisted crystallization.

Speaker A:

That's what TAC stands for.

Speaker A:

And what that does is it takes the hardness and it binds it so that it doesn't stick to things as well.

Speaker A:

Which might be okay for car washes.

Speaker A:

However, they're very, very unpredictable whether they actually work.

Speaker B:

Gotcha.

Speaker A:

So if you buy a TAC system and it works, you're good.

Speaker A:

And then you don't have to worry about salt.

Speaker A:

You just replace the media after 10 years.

Speaker B:

Right.

Speaker A:

However, in a lot of cases those tax systems won't work.

Speaker A:

You will have just wasted your money and then you will have to spend money on a softener.

Speaker A:

All a softener is, don't get too complex about it.

Speaker A:

It's just cation resin.

Speaker A:

It's cat.

Speaker A:

Cat ion resin.

Speaker A:

Okay, now it's how it's put into the system with a bed of gravel at the bottom and a valve at the top to manage the water that is a little bit more complex.

Speaker A:

And then the other thing that matters a lot is the water usage.

Speaker A:

So if you are just running through water because you're doing wash after wash after wash, you're going to be dumping bags of salt into that system.

Speaker B:

Right.

Speaker A:

Because the salt is used to clean the, regenerate the media.

Speaker A:

And if you don't want to be doing that constantly, you need a bigger size system so you have a higher capacity.

Speaker B:

Gotcha.

Speaker A:

So the, the tricky stuff is not will it, you know, what kind of softener?

Speaker A:

There's only so many grades of media you can search online, you can go down to your local hardware store and get a really cheap softener.

Speaker A:

Will it work?

Speaker A:

Yes.

Speaker A:

Will it work long term?

Speaker A:

That really depends on how much detailing you're doing with that.

Speaker B:

Yeah.

Speaker A:

So if you want it dialed in, you need to talk to someone like us and we can help dial it in for you.

Speaker A:

The exact thing you want, get you something that will last.

Speaker A:

But yeah, if you're on a budget, I would definitely start with the least expensive softener you can get.

Speaker A:

Just make it work till you get some more money.

Speaker A:

And then I would dial it in and get something that is more efficient.

Speaker B:

And if I'm not wrong with water softeners that you're using the salt, you have to have some way to drain it.

Speaker B:

Right.

Speaker B:

Because those need to like drain out every day, a couple days or something like that, I believe, depending on how much you use it.

Speaker B:

So even if it's something you put in your shop, you have to be able to have a way to run a drain line or something out.

Speaker B:

Yeah, it's a spell that.

Speaker B:

Yeah.

Speaker B:

Because I know ours kicks on every night at like 2:30 in the morning and sometimes it wakes me up, sometimes it doesn't.

Speaker A:

So yours is regenerating daily.

Speaker A:

Wow.

Speaker B:

I think, I think it might, it might be every other day.

Speaker B:

I'm.

Speaker B:

I'm not sure.

Speaker B:

Yeah, I just know sometimes I sleep through it and sometimes at 2:30 is, you know, usually when the old bladder's like knocking on like, hey, we need to go, go pee real quick.

Speaker B:

And I lay back in bed and I hear the, I hear the thing just, you know, pouring out the water and everything like that.

Speaker B:

So.

Speaker B:

Yeah.

Speaker B:

Yeah, like I said, I don't know if it does it every night, but I know it does most nights.

Speaker B:

So.

Speaker B:

Yeah.

Speaker B:

Okay, well that's, it's it's all interesting.

Speaker B:

I mean, it's, that's, yeah, like I said, I mean, we talk on this on my podcast.

Speaker B:

I mean, I've been doing this five years now.

Speaker B:

I think I'm like 390 episodes in or something like that.

Speaker B:

And this is the first time I've ever talked about water.

Speaker B:

So, you know.

Speaker B:

Yeah, so.

Speaker B:

And I don't know anybody else that's talked about water, you know, other than maybe if they were just doing like a review on a, on a DI system or something like that.

Speaker B:

So.

Speaker A:

You know what's funny, man?

Speaker A:

No one wants to talk about water.

Speaker A:

I'm in the industry.

Speaker A:

And other than people in this industry who talk about water all the time, all of our customers, when they're calling us, they're like, I don't even, I don't even want to look at this.

Speaker A:

I, I, my water is supposed to be fine, but for some reason I'm having all this trouble.

Speaker A:

So fine, go ahead and check it out for me.

Speaker A:

It's like they're almost angry at us.

Speaker A:

And we're, we're just here to help you.

Speaker B:

Right?

Speaker A:

You're the one who never looked at whether or not your water has stuff in it.

Speaker A:

And that's the thing.

Speaker A:

People want to just drink their water and assume it's good, but you gotta test.

Speaker A:

You just have to actually look.

Speaker A:

Yeah, that's what we, that's what we say.

Speaker A:

Especially when it's about drinking water.

Speaker A:

You don't want to be drinking arsenic.

Speaker B:

Yeah, that's true.

Speaker B:

That's true.

Speaker B:

Now you got me thinking.

Speaker B:

I need to go get a tester and test all my waters now.

Speaker A:

Well, it's easy.

Speaker A:

There's like these syndicated labs online that like 200 would be the only test you need for your well.

Speaker A:

It's 200 bucks.

Speaker A:

It tests for 50 different things.

Speaker A:

Send it to me.

Speaker A:

I will analyze it for you for free.

Speaker A:

Just.

Speaker A:

I'll get you, I'll tell you what you need to know.

Speaker B:

Right, Right.

Speaker B:

That's good.

Speaker A:

It's, yeah, it's easy.

Speaker A:

Just go to like, I think it's called tapscore.com.

Speaker A:

get the well s.

Speaker A:

Okay for 200 bucks.

Speaker A:

Yeah.

Speaker A:

While we're on specific suggestions.

Speaker B:

Yeah.

Speaker A:

The people who have silica out there, if you're worried that you have silica, you should get a little thing from resin tech of ASM 125 and run your water through that just as a test to see if it makes any difference.

Speaker B:

Okay.

Speaker A:

That, that is the name of the stuff that is Silica is very difficult it requires very specialized stuff.

Speaker A:

So that's what it's called.

Speaker A:

Oh, that's it.

Speaker A:

I just had to say that in case anyone out there is going.

Speaker A:

He didn't say anything about what to do about silica.

Speaker B:

Yeah, no, no, no.

Speaker B:

Yeah, yeah.

Speaker B:

Just close your business down and go into a different industry and not worry about it.

Speaker B:

Yeah.

Speaker B:

So.

Speaker B:

So.

Speaker B:

So for Pure Water Northwest, do you guys offer solutions like.

Speaker B:

Or.

Speaker B:

Or systems or something like that?

Speaker B:

So if somebody's listening to this podcast, maybe, you know, wants to reach out to you and maybe get, you know, pick your brain a little bit more or ask you about systems and everything like that would.

Speaker B:

Is that something they'd be able to do?

Speaker B:

And if so, like, how do they get a hold of you guys?

Speaker A:

Just go to PureWaterNorthwest.com the numbers right on the website.

Speaker A:

There's also a chat feature there.

Speaker A:

And you can.

Speaker A:

If.

Speaker A:

If you follow enough.

Speaker A:

If you follow enough steps after that number, you can call me directly.

Speaker A:

It's pretty easy.

Speaker A:

You'll call one of our people and you'll say, I want to talk to City.

Speaker A:

And.

Speaker A:

And they will say, okay, we'll get it set up for you.

Speaker B:

Yeah.

Speaker B:

And then you'll be like, you're gonna be like, damn.

Speaker B:

Going on that podcast and all these details.

Speaker A:

Everyone keeps calling me.

Speaker A:

Yeah.

Speaker A:

Well, maybe somebody will be in my area and needs help, and I can.

Speaker A:

I can technically help people anywhere.

Speaker A:

I would just need to send them the equipment.

Speaker B:

Right.

Speaker A:

But I would imagine if someone wants my help, they're probably going to be in my area.

Speaker B:

Yeah.

Speaker B:

And we do have.

Speaker B:

We do have listeners in the.

Speaker B:

The Pacific Northwest area, especially Seattle.

Speaker A:

Cool.

Speaker B:

Kimball, I'm looking at you.

Speaker B:

I know he still listens to this.

Speaker B:

Well, listen, City and I.

Speaker B:

I appreciate you taking the time, let alone reaching out.

Speaker B:

I mean, I'm.

Speaker B:

I'm, you know, I.

Speaker B:

You know, the fact that you even, like, happen to stumble across one of the podcast episodes, to even listen to it, to reach out is.

Speaker B:

Is pretty awesome because there's a lot of times, you know, I'm like, well, you know, this is such a niche podcast for a niche industry.

Speaker B:

And.

Speaker B:

And, you know, I mean, I know there's a lot of DIYers out there and everything that would.

Speaker B:

Would possibly stumble across it.

Speaker B:

But, yeah, sometimes I'm.

Speaker B:

I'm, you know, a little surprised when I get some emails from people that are like, hey, listen to this episode.

Speaker B:

You know, thinking about, you know, could we come on?

Speaker B:

And whatever.

Speaker B:

I mean, I just had a guy.

Speaker B:

I just had a guy a month or so ago.

Speaker B:

He's from Australia and he does marketing.

Speaker B:

He teaches, teaches how to do like one of his biggest thing is like vacation sales.

Speaker B:

So like he has a system where like you can buy vacations for super cheap and then you run promotions where you give away, you know, a five night stay at like Las Vegas or Orlando or wherever.

Speaker B:

And it's, you know, only cost like maybe 90 bucks to buy the vacation and you're giving it away on a service that you're, you know, selling for a few hundred dollars or something like that.

Speaker B:

So.

Speaker B:

So that was a neat one too.

Speaker B:

So yeah, that was interesting because not something that, that I would normally do.

Speaker B:

This one, like I said, was not something that, you know, I normally would have thought of, but you know, it was very interesting.

Speaker B:

So I'm so thank you for reaching out and thank you for coming on and taking the time to do this and, and hey, if anybody wants to figure out about their water, you know, just go ahead and call city and reach out to them.

Speaker A:

I appreciate it, Alex.

Speaker A:

Thanks for having me.

Speaker B:

Yeah, no problem, sir.

Speaker B:

Listen, you have a great night and we'll, we'll talk soon because I'll reach out.

Speaker B:

All right, take care.

Speaker A:

Sounds good.

Speaker A:

Bye.

Speaker B:

Hey, don't check out yet.

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About the Podcast

The Detail Solutions Podcast
We talk with detailers, Industry leaders and Product developers in the automotive detail industry. We also have topic episodes and collaboration with other detail podcasts. Support this podcast: https://podcasters.spotify.com/pod/show/detailsolutionspodcast/support" rel="payment">https://podcasters.spotify.com/pod/show/detailsolutionspodcast/support

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Alex Russell