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Published on:

4th May 2025

Finding Balance: Health, Work, and Embracing change w/ Jacki Orlando

In this enlightening discourse, we delve into the significant transition experienced by our esteemed guest, Jacki, as she embarks upon a new chapter with Detail Bookie. The episode reveals her journey from traditional detailing to embracing a remote role, which allows for greater flexibility and a balance between professional responsibilities and personal health. Jacki articulates her aspirations to build a sustainable business model that not only alleviates the physical demands of detailing but also fosters a network of trusted detailers within her community. We explore her insights on the benefits of attending trade shows, the importance of adapting to industry changes, and the unique cultural experiences that enrich her perspective. This episode serves as a testament to the evolving nature of the detailing industry and the resilience required to navigate its challenges while maintaining one’s health and wellbeing.

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Transcript
Speaker A:

Like, I feel like it's like one of those things.

Speaker A:

Like, once I get my schedule right, it's.

Speaker A:

It's over for you.

Speaker B:

I'm gonna look.

Speaker A:

I'm gonna look so good, and I'm gonna, like, have my.

Speaker A:

So I'm like, I'm gonna get up and I'm gonna, like, go to the gym, and I'm gonna do my job, and I'm gonna make all this money, and I'm gonna look so good.

Speaker B:

Let's talk about your.

Speaker B:

Let's talk about.

Speaker B:

So it's been a while since you've been on the podcast, and we'll just bring this up right up front because you.

Speaker B:

You said you wanted to have a.

Speaker B:

A throwback, right?

Speaker B:

Or a.

Speaker B:

Yes or a.

Speaker B:

Wait, do we want to call it a throwback or do we call it a.

Speaker B:

What's the other thing they call it, like, comedians do?

Speaker A:

Like, it's like a callback.

Speaker B:

Callback, that's right.

Speaker B:

That's what I was thinking.

Speaker B:

So we'll do a callback to your first episode entitled by Jackie.

Speaker A:

It wasn't what it was.

Speaker A:

I don't remember the title of it.

Speaker B:

Yeah, yeah.

Speaker B:

No, it was detailing in, like, a woman.

Speaker B:

I think it was a women's world or something.

Speaker B:

It was a woman's world with Jackie Orlando.

Speaker B:

Yeah.

Speaker B:

So there's the first one.

Speaker B:

So we're gonna do a.

Speaker B:

You know, we're just gonna get everybody wasted.

Speaker B:

You wanted to.

Speaker B:

You wanted to propose doing a shot for every time you.

Speaker A:

Maybe not.

Speaker A:

Okay, not a shot, but like, a sip of your drink.

Speaker A:

Like, take a drink.

Speaker A:

Every time.

Speaker A:

Take a drink.

Speaker B:

And let's just go ahead.

Speaker B:

Because everybody says that.

Speaker B:

I say, oh, my lot.

Speaker B:

Let's just go ahead and get everybody wasted.

Speaker B:

Anytime Jackie or I say take a drink.

Speaker A:

Take a drink.

Speaker B:

If.

Speaker B:

If you've got the testicular fortitude to attempt that five minutes in, I'm guessing everybody will be wasted and won't listen to the rest of the episode.

Speaker B:

But no, listen.

Speaker B:

We talk all the time.

Speaker B:

So this is.

Speaker B:

This is going to be probably a little weird for us to stay on track, but there's some big.

Speaker B:

Some big news for you.

Speaker B:

I mean, it was been announced a month or so ago or whatever.

Speaker B:

You actually just did Rod and Jody's podcast yesterday to talk about it a little bit.

Speaker B:

So, you know, first off, congratulations on becoming a part of the detail bookie team.

Speaker A:

Thank you.

Speaker A:

Thank you.

Speaker B:

Didn't notice.

Speaker B:

Didn't know that yet.

Speaker A:

Yeah.

Speaker B:

So, like, how did that.

Speaker B:

How did that come about?

Speaker B:

Like, what.

Speaker B:

What was the.

Speaker B:

The process you know, what are you trying to say?

Speaker B:

Yeah, I was.

Speaker B:

What was the process?

Speaker B:

What was the process?

Speaker B:

And like, you know, how did you feel about it?

Speaker A:

Okay, so this is.

Speaker A:

My best friend told me too.

Speaker A:

She was like, I watched the first 30 minutes and you say it.

Speaker A:

You start every sentence with them, so.

Speaker B:

Yeah, you did.

Speaker B:

I watched it.

Speaker A:

Yeah.

Speaker A:

So take a drink.

Speaker B:

Yeah, I did.

Speaker A:

Okay, so it.

Speaker A:

It was kind of cool the way it came about.

Speaker A:

I guess it was.

Speaker A:

Now, see, I'm too self conscious.

Speaker A:

I'm trying not to say and I'm forgetting my train of thought.

Speaker A:

Okay, so sorry, everybody.

Speaker A:

So we were at mte, Ron, Jody and Dustin, and everybody had like, they had announced that Ron Jody's company, Zenware was taking.

Speaker A:

Was buying Detail Bookie taking over.

Speaker A:

And I think that was like mid January or beginning of January or something like that.

Speaker A:

And then it was kind of like.

Speaker B:

Right before mte, I think.

Speaker A:

Yeah, it was really close.

Speaker A:

So mte, I went to Rod and Jody's booth and I said.

Speaker A:

I was like, hey, like, I hope this isn't too forward, but, you know, with the transition, like, if you guys are looking to add any, like, anyone to the team, I would like to put my name in.

Speaker A:

And they started, like, laughing and immediately I, like, panicked.

Speaker A:

And I was like, oh, no.

Speaker A:

I just put my foot in my mouth.

Speaker A:

Like, I should have said anything.

Speaker A:

Like that was too forward, like I shouldn't ask, like, whatever.

Speaker A:

And then they said.

Speaker A:

They were like, no, no, it's.

Speaker A:

It's funny you said you came to us and said that because we were just talking about you last night and talking about having you be some part of the team in some way.

Speaker A:

And I was like, okay, so glad.

Speaker A:

But yeah, so it, you know, and get everything situated.

Speaker A:

But yeah.

Speaker A:

Beginning of April, I am officially part of the Detail bookie team.

Speaker A:

So I'm helping out with onboarding calls, demos, any support calls, things like that.

Speaker A:

And then I will also be at some of the trade shows and be in the detail bookie booth talking about it, showing people everything like that.

Speaker A:

I think.

Speaker A:

I'm pretty sure Shine Time Expo.

Speaker A:

I am pretty sure I will be at that one.

Speaker B:

That's the beginning of June in Houston.

Speaker A:

Yes.

Speaker A:

Yes.

Speaker A:

So that is.

Speaker A:

Yeah, the.

Speaker A:

The Aviation Museum.

Speaker B:

Yeah, that's the new one.

Speaker B:

For anybody who doesn't know, that's the new one with the ada and the detailers of the round table are kind of starting.

Speaker A:

Yeah.

Speaker B:

Something to potentially replace SDC is the way Mike, or not Mike Kirk kind of told me they're.

Speaker B:

They're looking for something that not replace sdc, but kind of like falls in that same timeline of the year and can be another expo in detailing.

Speaker B:

But they're partnering with Josh at the ada, so they're going to make it a little bit more aviation and automotive, marine, etc that most of the other ones are.

Speaker A:

Yeah, there's like, you know, so there's.

Speaker A:

The main detailing conventions, I guess, is, you know, mte, obviously, and then a lot of people go to sema and that's towards the end of the year and that's in Vegas.

Speaker A:

And then there's nothing really in the middle of the year that's like in the middle.

Speaker B:

Right.

Speaker A:

Like that's Vegas and Florida and there's nothing really like in the middle of the country in the middle of the year.

Speaker B:

Yeah.

Speaker A:

So, yeah, that makes sense.

Speaker A:

Like it's not like replacing it, but it is.

Speaker A:

I mean, it will be cool to have something else that people might have, might be able to go to.

Speaker A:

Like if some people can't make it to Florida or like January is not a good time for them to travel or whatever.

Speaker A:

Like, that gives them another opportunity to go to something to network with everybody, see what's going on.

Speaker A:

Like, I really love.

Speaker A:

I really love conventions and trade shows and things like that.

Speaker A:

And I think that even if you've been in the industry forever, I don't know, I think that they're still beneficial.

Speaker A:

I think that, you know, the industry does change.

Speaker A:

There's different technology, there's improvements, there's advancements in chemicals and things.

Speaker A:

And so it's nice to keep up with everything, I think.

Speaker A:

Yeah.

Speaker A:

And then also I think it is nice to continue to network with people.

Speaker A:

That's definitely one thing that I like about it, is that I get to see people that in person that I really, I haven't seen since probably the last convention.

Speaker B:

Right, exactly.

Speaker A:

So I think that'll be cool to have something else, another opportunity for people to go to.

Speaker B:

And sometimes it's nice to do that networking, like outside of the trade show, you know, Vegas.

Speaker B:

Vegas is always kind of fun because there's usually always somebody's doing a party or there's somewhere to go to, you know, there's somewhere to kind of hang out.

Speaker B:

MTE is the thing I like about MT is for the most part, majority of the people stay on property.

Speaker B:

So, like, you walk out the doors and then everybody's hanging out, you know.

Speaker B:

Yeah.

Speaker B:

Or goes to one of the restaurants or, you know, whatever.

Speaker B:

And so you can kind of have that continued network networking experience and.

Speaker B:

And to Me, that's sometimes a little bit better than the actual show of, you know, hey, here's the same compounded polish or pad or machine that we've been making for the last however many years.

Speaker B:

It's that, you know, talking to, you know, your friends or other detailers.

Speaker B:

Hey, how did you do this?

Speaker B:

Or how did you do that?

Speaker B:

Or, you know, whatever.

Speaker B:

So I feel like when I go.

Speaker A:

To the shows and I, like, hang out with people afterwards, like, I can't shut.

Speaker A:

I can't shut the up.

Speaker B:

Yeah.

Speaker A:

Like, I mean, you know, I'll call you and ask you a question.

Speaker A:

And then, like, 30 minutes later was like, what?

Speaker B:

Well, well, no, but I've also.

Speaker B:

I've also been to the trade shows with you, so I know that.

Speaker A:

I talked about that on the podcast with Rod and Jody.

Speaker A:

I told them about how I went to MTE the first year.

Speaker B:

Yeah.

Speaker A:

And how you were like, oh, I'll walk around with you.

Speaker A:

And what did you know you were getting yourself into?

Speaker B:

Yeah.

Speaker B:

I did not.

Speaker B:

Did not realize you wanted to go to every booth.

Speaker B:

You're like, oh, let's just go walk around.

Speaker B:

I was like, let's just go see.

Speaker A:

Let's just go see.

Speaker A:

You're like, oh, no, I'm not gonna.

Speaker A:

Oh, no, I'm not interested in that product or that service.

Speaker A:

I don't know.

Speaker A:

Let's just go see.

Speaker A:

Let's just see what they have.

Speaker A:

Like, what are they.

Speaker A:

What are they doing over here?

Speaker B:

Yeah, well, because you were like a kid in a candy store at that point.

Speaker B:

I had already been to MTE a few times, so I kind of was like, okay.

Speaker B:

Like, I know that these are the guys that I want to talk to and be around.

Speaker B:

These are like the guys that sell the trinkets.

Speaker B:

I really don't want to talk to them.

Speaker B:

And then that's no man's land where, you know, we don't go to or whatever.

Speaker B:

And you're like, nope, we're going.

Speaker A:

We're going over there.

Speaker B:

Yeah, we're going there.

Speaker B:

We're going here.

Speaker B:

We're going there.

Speaker B:

So.

Speaker A:

Yeah, no, I really.

Speaker A:

Yeah, I just really wanted to kind of see everything.

Speaker A:

That's one thing that I don't get a chance to do with working.

Speaker B:

Yeah.

Speaker A:

Like, being in the booths.

Speaker B:

Right.

Speaker A:

Like, so I've been in the booth with Pro for the past, you know, pretty much every year, and I don't have to go around.

Speaker B:

Right.

Speaker B:

But let's kind of backtrack a little bit with that, because for everybody who's listening and maybe is Wondering, like, how do you, you know, get on with these companies other than just walking up like you did to Rod and Jody and saying, hey, if you need some help.

Speaker B:

Because when dragged me around that first time, one of the booths that you stopped at was Pro.

Speaker B:

And you talked and you talked and you talked.

Speaker B:

And I think that's when I tapped out.

Speaker B:

I was like, jackie, I'm.

Speaker B:

I'm going.

Speaker A:

I'll see you later.

Speaker B:

Yeah, I'm going over here.

Speaker B:

I'm gonna go talk with somebody or whatever.

Speaker B:

And.

Speaker B:

And you came.

Speaker B:

You came back with, you know, bags full of pro of tester products or sample products or, you know, whatever they gave you.

Speaker B:

And that led to you kind of having a.

Speaker B:

And I don't really know what the official title was, like an influencer affiliate.

Speaker B:

Yeah.

Speaker B:

Brand ambassador or whatever, but that led to you getting that kind of role in.

Speaker B:

In this industry and led to you being in pros booth at mte at sema, you know, so.

Speaker A:

So I think one of the things that sort of led to that.

Speaker A:

It was really a lot of timing at that point so that mte.

Speaker A:

I actually did my cbsd.

Speaker A:

Yeah.

Speaker A:

And so that was when Bob Myers was working with Pro and he was one of the proctors of the certified detailer test.

Speaker B:

Yeah.

Speaker A:

So he saw me and.

Speaker B:

Well, I think he was just coming off of being the IDA president.

Speaker A:

No, no, no, that was after.

Speaker B:

Okay.

Speaker A:

Yeah.

Speaker B:

Okay.

Speaker A:

I don't.

Speaker B:

Because I know he was like:

Speaker B:

I'm sorry,:

Speaker B:

I think.

Speaker B:

I'm pretty sure Justin lovato loboto was 19.

Speaker A:

Okay.

Speaker A:

So he was coming off of it then.

Speaker A:

I don't.

Speaker B:

So I thought Bob was 20.

Speaker B:

Either:

Speaker B:

Maybe.

Speaker B:

Maybe somebody listening.

Speaker A:

I thought it was more recent than that.

Speaker A:

I don't know.

Speaker A:

I could be wrong.

Speaker B:

Could be too.

Speaker B:

I don't know.

Speaker B:

I don't pay attention.

Speaker A:

The years all just like blend together now and like, time isn't real.

Speaker A:

I have.

Speaker B:

Yeah.

Speaker A:

No idea.

Speaker A:

Like, yeah, I'll say thing.

Speaker A:

I'll be talking about something.

Speaker A:

I'll be like, oh, yeah.

Speaker A:

The other day, six months ago.

Speaker A:

Like.

Speaker B:

Yeah.

Speaker A:

So anyway, so Bob was there and I finished my test really, really fast.

Speaker A:

Like, I.

Speaker A:

When we actually had the papers and I went through all the tests and I actually.

Speaker A:

I finished it super, super fast.

Speaker A:

I was the first one to be done and I actually, like.

Speaker A:

I had my papers and I was like, gonna turn it in and then I would, like.

Speaker A:

I literally stopped and I was just like, Standing up next to, like, their table, and I'm like, flipping through.

Speaker A:

Flipping through.

Speaker A:

And they were like, hey.

Speaker A:

Like, is everything okay?

Speaker A:

Like, do you have a question?

Speaker A:

Like, do you.

Speaker A:

Like, what's going on?

Speaker A:

I was like, no, I'm just making sure that, like, I answered all of them because I, like, I'm just making sure that I answered everything.

Speaker A:

I didn't miss any sections.

Speaker A:

And then I turned it in and, yeah, they said I only missed, like, three questions.

Speaker A:

They didn't tell me where, what it was.

Speaker A:

But, yeah, so I don't know.

Speaker A:

I probably seemed like a crazy person.

Speaker A:

So, I don't know.

Speaker A:

I, like, people remember me.

Speaker A:

There's this crazy girl in there.

Speaker A:

Like, she's really fucking weird.

Speaker B:

So by Bob being a part of that, then when he saw you in the pro booth.

Speaker A:

Yeah, possibly, I think.

Speaker A:

You know, I mean, I did also go, like you said.

Speaker A:

I talked to Brendan and John in the booth, and I did talk to them a bit.

Speaker A:

And, like, we.

Speaker A:

We did talk a bit about me doing the cdsv.

Speaker A:

Because, yeah, that was the morning that I had done my sv, I think, and I was like, I passed.

Speaker A:

Oh, my God, I was so nervous.

Speaker A:

I was so nervous.

Speaker A:

So I was just.

Speaker A:

I don't know.

Speaker A:

It's like.

Speaker A:

I guess it's like imposter syndrome.

Speaker A:

I don't know how to explain it because, like, I feel like I know what I'm doing.

Speaker B:

Right.

Speaker B:

But then at the same time, you don't.

Speaker A:

When?

Speaker A:

Well, I just felt like I was going to just completely fuck up somehow.

Speaker A:

Like, that I would just, like, blank out or like, I don't know.

Speaker A:

Which is weird because I.

Speaker A:

I've never had issues taking tests.

Speaker A:

Like, I know some people are, like, bad test takers, and so they.

Speaker A:

You know, that affects them.

Speaker A:

And for me, like, it's never been like that.

Speaker A:

So I really don't know what it was.

Speaker A:

I.

Speaker A:

Yeah, I don't know.

Speaker A:

I was just so nervous.

Speaker A:

I was like, I don't want to mess this up.

Speaker A:

Like, I'm just really, like, don't want to mess it up.

Speaker A:

Like, I'm just afraid that I'm gonna make a stupid mistake and I'm gonna mix something up or I'm gonna.

Speaker A:

Whatever.

Speaker A:

And I was fine.

Speaker A:

Everything was fine.

Speaker B:

Well, and I don't know how the idea does it now, but back then, they were very.

Speaker B:

Make sure you passed.

Speaker B:

So, I mean, I remember there was.

Speaker B:

I remember there were.

Speaker B:

When I did it, I forget what it was that there was, like, five things and I had four of them.

Speaker B:

And the.

Speaker B:

And I And I couldn't remember the fifth one, whatever it was.

Speaker B:

And the guy's like, dude, you've got four out of the five like, you passed.

Speaker B:

I was like, no, no, I'm gonna get the fifth one.

Speaker B:

And he.

Speaker B:

And so, like, he was like, well, think about this.

Speaker B:

I feel like, okay, yeah.

Speaker A:

Did it have to do with, like, the, like, safety?

Speaker A:

Because there's, like, hearing protection, eye protection.

Speaker B:

Yeah, I think it was.

Speaker B:

I think it was.

Speaker A:

And now I can't remember, like, what.

Speaker B:

Else steel toed shoes were.

Speaker B:

Were.

Speaker B:

Okay, that was the one that I couldn't think of because I don't know a detailer that wears, like, steel toed shoes.

Speaker A:

Okay, so wait, that's where.

Speaker B:

All right, so steel eye protection, respirator.

Speaker A:

Oh, gloves and respirator.

Speaker B:

Okay, and then steel toes.

Speaker B:

Yeah, yeah.

Speaker B:

And then.

Speaker B:

And so he was like.

Speaker B:

He was like.

Speaker B:

He said something along the lines of, like, look down at your feet.

Speaker B:

And I was like, oh, yeah.

Speaker B:

So, like, Like, I felt like they kind of like, you know, made sure that you had pass it, you know, as long as you just weren't like a complete embassy, I think.

Speaker A:

Yeah.

Speaker A:

Yeah.

Speaker A:

So that's what I was gonna say.

Speaker A:

I think that they can kind of just tell, like, that you actually know what you're talking about, and you're just kind of having a brain fart.

Speaker A:

Like, you're just having a moment.

Speaker B:

Like, Walt Sanders took his SV before me, I think in 19 was when I did mine.

Speaker B:

And he told me there was a.

Speaker B:

A guy there when they got to, like, the extraction or the hot, you know, hot water shampooing, like, part of it or whatever.

Speaker B:

There was a guy that got, like, everything wrong or the whole thing wrong.

Speaker B:

And they were like, hey, listen, like, take an hour, go review it, come back.

Speaker B:

And the guy goes, I don't do carpet champagne, so I'm not gonna do that.

Speaker B:

And they're like, well, we can't.

Speaker B:

Passion.

Speaker B:

He was like, all right.

Speaker B:

And he just left.

Speaker B:

Yeah, I don't need all that.

Speaker B:

Paid all that money.

Speaker B:

Paid all that money.

Speaker B:

And it was just like, it, I'm out.

Speaker A:

That's.

Speaker A:

Yeah, that's crazy.

Speaker A:

I don't know.

Speaker A:

I think that was maybe another reason why I was so nervous, is because I didn't want to fail and then have to retake it and have to spend that money again.

Speaker A:

I was like, no.

Speaker A:

So I was just really nervous.

Speaker A:

But anyway, like, with pro, I don't know, they had contacted me pretty shortly after MTE and then we kind of just went from there.

Speaker A:

And then that was pretty much when Covid exploded, and a lot of things changed, so we sort of put everything on hold.

Speaker A:

So we really didn't do very much together until, like, the following year, I think.

Speaker A:

Yeah, it was:

Speaker A:

Southern Detailers Conference.

Speaker A:

Yeah.

Speaker A:

ly didn't do anything else in:

Speaker A:

Yeah, right.

Speaker B:

So you weren't.

Speaker B:

en't with them at MTE then in:

Speaker A:

Okay, no,:

Speaker A:

It didn't happen.

Speaker B:

Yeah, we had.

Speaker B:

We had MTE.

Speaker A:

What?

Speaker B:

No, no.

Speaker A:

That was a year that you and I were going to go to SEMA.

Speaker B:

And then everyone seemed like.

Speaker B:

Because SEMA was.

Speaker B:

No,:

Speaker A:

I'm pretty sure we canceled mte and we canceled sema.

Speaker B:

No, SEMA happened.

Speaker B:

We did.

Speaker A:

Sorry, sorry, sorry.

Speaker B:

We didn't go because.

Speaker B:

Because not like everybody was making out like they weren't gonna go.

Speaker B:

And it kind of was a dead SEMA from what I remember.

Speaker B:

I think.

Speaker B:

I think the only people that really went were, like, true people that were buying.

Speaker B:

You know, wasn't all the melee.

Speaker A:

Google it.

Speaker B:

I'm pretty sure.

Speaker A:

I know SEMA happened.

Speaker A:

It's just like.

Speaker B:

Yeah, MTE happened because Covid happened in March.

Speaker B:

I think April was the shutdown or whatever.

Speaker B:

So we had:

Speaker B:

We didn't have:

Speaker B:

And I was pretty sure Florida was.

Speaker B:

Oh, back open again by:

Speaker B:

To have:

Speaker B:

Or Sheldon, when you need them.

Speaker A:

I know.

Speaker B:

I don't know, because I don't think I've ever missed an MTE since I started going.

Speaker B:

And then, like,:

Speaker B:

I don't think.

Speaker A:

I'm just kidding.

Speaker A:

It definitely did.

Speaker A:

There's a Instagram post of.

Speaker B:

See?

Speaker B:

I told you.

Speaker B:

Okay, I know.

Speaker A:

So then what?

Speaker A:

Did I not go to that one?

Speaker A:

I don't know.

Speaker A:

I.

Speaker A:

I feel like there was, like, something.

Speaker B:

I don't know.

Speaker A:

Oh, well, okay.

Speaker A:

Well, yeah, no, no, wait, wait.

Speaker A:

Okay.

Speaker A:

Mobile Tech Expo in:

Speaker A:

They did the Vegas one in August.

Speaker B:

Yeah, but they still did the Orlando one too.

Speaker A:

Okay, cool.

Speaker B:

I'm pretty sure.

Speaker B:

But either way, whatever.

Speaker B:

Nobody's talking about this part.

Speaker B:

They've already podcast at this point.

Speaker A:

They're gone.

Speaker B:

We' idiots are arguing about whether MT happened.

Speaker B:

Who cares?

Speaker B:

All right, so anyway, so sdc.

Speaker B:

Sdc.

Speaker A:

Yeah.

Speaker B:

You get to go to Louisville, you get to be in the booth and all that stuff.

Speaker B:

What was that, like, first time, you know, being in the booth versus walking around?

Speaker A:

Like, I just, it's just a lot of talking.

Speaker A:

I just talked non stop.

Speaker B:

Right.

Speaker B:

So for most people that know you.

Speaker A:

Which are you gonna say?

Speaker A:

Like, how is this different from your.

Speaker B:

No, yeah, no, no, no, no.

Speaker B:

I'm not gonna say that.

Speaker B:

No.

Speaker B:

But I was gonna say is for most people that do know you, and I do know you, you're not a very outgoing, talking person to people unless you kind of know them.

Speaker B:

So how you, with all your anxiety and like, just fucking text me.

Speaker B:

Wow.

Speaker A:

We're just gonna put this all out on the Internet?

Speaker B:

Yeah, yeah.

Speaker B:

How did, how did that, how did, how did that work for you?

Speaker A:

I, I, I don't know.

Speaker A:

Okay.

Speaker A:

So when I was a bit younger, like, I did trade shows.

Speaker A:

Like, I was a trade show model.

Speaker A:

Like, I did, I did a booth one time at.

Speaker A:

Oh, my God, there was one.

Speaker A:

Oh, my God.

Speaker A:

It's called iapa.

Speaker A:

I forget what it's called, but I did that one two years in a row.

Speaker A:

There was another one that was like, software.

Speaker A:

There was one where, like, I learned to do screen printing.

Speaker A:

I was literally doing, like, screen printing demos at one of these trade shows.

Speaker A:

It was like all different things.

Speaker A:

Like, I was basically just a, I was just a promo model.

Speaker A:

I wasn't with any one company.

Speaker A:

So the companies just hired, like for, you know, they hire people just to be like greeters in the booth, essentially.

Speaker B:

Yeah.

Speaker A:

And I was really good at that.

Speaker A:

Everyone always.

Speaker A:

I have people literally that email me now and I haven't done.

Speaker A:

Yes, they email me.

Speaker A:

They're like, hey, we're doing a convention, blah, blah, in Orlando.

Speaker A:

Like, are you still, like, are you still doing it?

Speaker A:

e a convention since probably:

Speaker A:

So almost 10 years later, I have people doing it.

Speaker A:

One of the things that I did that was different than a lot of the other, like, booth models was that I would, I actually researched the product or the company or the whatever.

Speaker A:

So I actually learned, that's how I learned about SEO, because I did a trade show for a company that did SEO.

Speaker A:

And the night before the show, I looked on their company.

Speaker A:

Like, I read their whole bio about their company.

Speaker A:

I looked up to see, like, what SEO was.

Speaker A:

And then also the other thing that I do is I listen to what the sales people are saying.

Speaker A:

So then by the third day of the show, they were like, do you want A job.

Speaker A:

Like, you'll have to move to New York.

Speaker A:

But, like, I don't know.

Speaker A:

Yeah.

Speaker A:

They were literally so happy with me.

Speaker A:

But, yeah.

Speaker A:

So I have already done all this.

Speaker A:

This is.

Speaker A:

I don't know if I want to give away all my secrets.

Speaker A:

This is.

Speaker A:

It's almost a character.

Speaker B:

Okay.

Speaker A:

I play a character.

Speaker B:

Yeah.

Speaker A:

This is.

Speaker A:

This is work, Jackie.

Speaker B:

Right.

Speaker A:

To some extent.

Speaker A:

Because I am still very, like, open and natural with people.

Speaker A:

But the way that I'm able to put aside my introvert, anxiety, awkwardness is I just go into this character, and that is.

Speaker B:

Well, it probably helps that everybody at MTE that you're dealing with or talking to has the same interest in you, too.

Speaker B:

So it probably makes it a little bit easier versus if you're just out on the street and somebody comes up and is like, hey, how you doing?

Speaker B:

You know, and you're like, oh, get away from me, weirdo.

Speaker B:

You know?

Speaker A:

I mean, no, because I did, like, yes and no.

Speaker A:

It's a lot easier now.

Speaker A:

But I also did, like, I.

Speaker A:

I worked in nightlife.

Speaker A:

Like, I was a bartender, I was a VIP host and everything like that.

Speaker A:

And so I had to.

Speaker B:

You had to have.

Speaker B:

Yeah.

Speaker A:

Talk to just people, whoever was sitting at the bar in front of me.

Speaker B:

Right.

Speaker A:

So I have done both, but it is.

Speaker A:

It's just a character.

Speaker A:

It's work, Jackie.

Speaker B:

Yeah.

Speaker A:

And when I am not working, just text me.

Speaker A:

Don't call me.

Speaker A:

I don't know.

Speaker A:

That's just.

Speaker A:

Yeah.

Speaker B:

I just call you just to bug you.

Speaker A:

Oh, I know.

Speaker A:

I figured that out by now.

Speaker B:

Yeah.

Speaker A:

You call me on purpose because you know I don't like phone calls.

Speaker B:

Absolutely.

Speaker B:

Oh, I called you.

Speaker B:

I'm just calling because I'm driving and Texa talks, and I'm just, like, laying on the couch.

Speaker B:

So.

Speaker B:

Yeah.

Speaker B:

Yeah.

Speaker B:

Okay.

Speaker B:

So fast forward back to detail.

Speaker B:

Bookkey.

Speaker B:

So.

Speaker B:

So Rod and Jody, you know, say, hey, we were.

Speaker B:

We were thinking of, you know, yada, yada, yada.

Speaker B:

So, like, then how does, like, all of that.

Speaker B:

I mean, do they come to you and say, hey, we.

Speaker B:

We would like for you to do X, Y, and Z?

Speaker B:

Or is that something that you kind of said, hey, like, I've used this product enough, so I have a good idea of it.

Speaker B:

I know how to.

Speaker B:

And I.

Speaker B:

And you've gone back and forth with Mitch a lot.

Speaker B:

Who's the.

Speaker B:

The.

Speaker B:

The tech guy.

Speaker B:

Right.

Speaker B:

Because you've had a lot of.

Speaker B:

Not issues with it, but you've had a lot of, like, hey, could it do this?

Speaker B:

Or I'm trying to do this, but it's not doing it the way that I want it to do.

Speaker B:

So you've had that relationship with.

Speaker A:

Oh, I'm.

Speaker A:

I'm the one that got them in trouble for their texting, and they had to revamp their whole entire texting so System.

Speaker B:

Oh, really?

Speaker A:

It's because I customize everything, and in order to stay within, like, carrier spam regulations, you have to do certain things, and you can't customize it as much as I did.

Speaker A:

And, yeah, I.

Speaker A:

Because of all my customized texts and whatever.

Speaker A:

It was like flagging.

Speaker A:

Yeah, it was a whole thing.

Speaker B:

So technically, what you're saying is you're the reason why Dustin got fed up with it and sold it.

Speaker A:

I mean, probably like Jackie.

Speaker B:

She's doing.

Speaker A:

I'm tired of her.

Speaker B:

Yeah.

Speaker B:

She's like, let's just dump this company.

Speaker B:

You know who will dump it off on.

Speaker A:

Let them deal with her.

Speaker B:

Yeah.

Speaker B:

And then he's probably like, hey, you guys should hire Jackie.

Speaker A:

Oh, my God.

Speaker A:

So actually, I have a funny little tidbit.

Speaker A:

I.

Speaker B:

Hang on, hang on.

Speaker B:

Before you do that.

Speaker B:

Hey, Ron, Jody, if you're listening to this, see, I am Thug Life, so don't.

Speaker B:

Don't play.

Speaker A:

What?

Speaker B:

Yeah, because they.

Speaker B:

They said yesterday that I'm not really Thug Life on their podcast.

Speaker A:

Okay.

Speaker B:

Because Noxie made that thing about me.

Speaker B:

Thug Life.

Speaker B:

I'm out of the loop on this one little keychain.

Speaker B:

There's a little keychain of me that Oxy made.

Speaker B:

It says Thug Life, and then it's a picture of me.

Speaker B:

It's a picture of my.

Speaker B:

My head or my face photoshopped on Danny DeVito's body from like, oh, my God, Penguin or something like that.

Speaker B:

And then it's like in an ice cream cone.

Speaker B:

So it's like an ice cream cone and then Danny DeVito's body with my face on it, and it says Thug Life, and it's a keychain that Aaron Knox made.

Speaker A:

So, yeah, I don't even know where to begin on that.

Speaker A:

That has so many.

Speaker B:

Yeah.

Speaker A:

But yeah, I was definitely out of the loop on that one.

Speaker A:

So.

Speaker A:

I don't know.

Speaker A:

I didn't know about the Thug Bike thing, but, yeah.

Speaker B:

This podcast is sponsored by Detailed Image.

Speaker B:

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Speaker B:

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Speaker B:

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Speaker B:

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Speaker B:

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Speaker B:

That's DSP15 for 15 off your order.

Speaker B:

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Speaker B:

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Speaker B:

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Speaker B:

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Speaker B:

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Speaker B:

Again, for the wholesalers, that's detailed image.com backslash wholesale backslash DSP and get an extra twenty dollar credit.

Speaker A:

Anyway, so there's.

Speaker A:

There is another software company and we do not get along.

Speaker A:

Okay.

Speaker A:

And we do not get along because.

Speaker B:

Like you personally, not.

Speaker B:

Not.

Speaker A:

Me personally, Jackie Orlando does not get along with this other software software company.

Speaker B:

Okay?

Speaker A:

Because I absolutely do not like their sales tactics.

Speaker B:

Oh, I know the one.

Speaker A:

Yeah.

Speaker B:

Anyone who's always.

Speaker B:

You're always.

Speaker B:

That used to be one of my favorite shirts to wear.

Speaker B:

Just because it was a shirt, you used to yell at me for wearing it.

Speaker A:

Their sales team.

Speaker B:

It's terrible.

Speaker A:

Yeah, I.

Speaker A:

It's disrespectful is what it is.

Speaker A:

But so I had a little interaction with them.

Speaker A:

I've had multiple interactions with them over time.

Speaker A:

Like, they've tried.

Speaker A:

They've emailed me multiple times.

Speaker A:

Different people from the company email me.

Speaker A:

I'm like, take me off your list.

Speaker A:

I'm not interested.

Speaker A:

I already have software.

Speaker A:

I'm not interested.

Speaker A:

Thank you very much.

Speaker A:

And I'm nice.

Speaker A:

And to be an out here, I'm like, no, thank you.

Speaker A:

Like, I already have software.

Speaker A:

Like, I'm all set.

Speaker A:

Like, please take me off your list.

Speaker A:

I'm not interested in switching.

Speaker A:

They.

Speaker A:

Yeah, I think at One of the MTE's, they were like handing out stickers and I was having a very serious, like, very obvious, very serious conversation with somebody.

Speaker A:

And they just like walked up and like shove stickers like in our face.

Speaker A:

And I'm like, what?

Speaker A:

Like what?

Speaker A:

No.

Speaker A:

So that was like.

Speaker A:

I think that was actually my first impression of them.

Speaker A:

I didn't like that from that.

Speaker A:

And then the multiple emails happened and I asked them multiple times, please take me off your list, I'm not interested, blah, blah, blah.

Speaker A:

And then they called me and like we had.

Speaker A:

I actually recorded these calls and like I had.

Speaker A:

I said to them, I was like, I'm going to record this phone call and letting you know that I'm recording this right now.

Speaker A:

Do not contact me again or else I will consider it harassment.

Speaker A:

Do you understand?

Speaker A:

And they go, yeah.

Speaker A:

And I said, okay, goodbye.

Speaker A:

And I hung up.

Speaker A:

And they called me back, which is.

Speaker B:

Crazy because I've had the owner of the company on the podcast at mte and he was a super nice guy.

Speaker A:

So they just hate me, apparently.

Speaker A:

But okay.

Speaker A:

But also, it's not just me because they.

Speaker A:

The other thing that I think is very disrespectful is they actively talk shit about other software companies.

Speaker B:

Wow.

Speaker A:

So that's another thing.

Speaker A:

So, like, people specifically Detail Bookie.

Speaker A:

I know for sure because we have a Facebook group and people have said like, hey, I got an email from this other company and they said something like.

Speaker A:

They just said, like, oh, Detail Bookie is shitty.

Speaker A:

Come try our software.

Speaker A:

And they're like, like, that's so uncalled for.

Speaker B:

So.

Speaker B:

So I just want to say this because everybody listening is probably like, oh, no, don't.

Speaker A:

No, I don't know.

Speaker A:

Well, I guess it's your podcast.

Speaker A:

You can say.

Speaker B:

So.

Speaker B:

No, I won't say it because I don't.

Speaker B:

I don't want to, you know, ruffle feathers with Rod or Jody or anything like that.

Speaker B:

But for everybody who's listening, it's not any of the people in the industry that you would think of, and that's what makes it so weird, is they don't really seem like a detail CRM type company.

Speaker B:

I mean, they're just a CRM company that I think tried to get into the detailing world or whatever.

Speaker B:

But it's none of the main four or five that you would think that it is.

Speaker B:

So for everybody who's one thinking, oh, is it this?

Speaker A:

Okay, so it's not Detailed Bookie.

Speaker A:

It's not Roadfest.

Speaker A:

It's not your able.

Speaker A:

It's not Orbis X.

Speaker A:

Yeah.

Speaker A:

It's not Mobile Tech rx.

Speaker B:

Okay.

Speaker B:

It's.

Speaker A:

It's not Jobber.

Speaker A:

It's not House Call.

Speaker A:

It's not.

Speaker A:

It's not any of those.

Speaker A:

It's a different one.

Speaker B:

Gotcha.

Speaker B:

Anyway, so everybody's let down right now.

Speaker B:

They're like, ah, damn it.

Speaker B:

We were hoping for some drama.

Speaker A:

So, yeah, like, their sales taxes are just like, not okay.

Speaker A:

Like, I don't like it.

Speaker A:

And one of the things.

Speaker A:

So after that interaction happened where I said, do not contact me again, and they called me back, I went and wrote Google review, Facebook review.

Speaker A:

And I said exactly that.

Speaker A:

And I said in my review, I am not a user of this software.

Speaker A:

I will never.

Speaker A:

You can't pay me to use this software because of the sales team.

Speaker A:

And I explained and one of their comments was like, jackie, give it a rest.

Speaker A:

We know that you work for one of our competitors.

Speaker A:

And I was like, no, I use their software.

Speaker A:

Just because I use Colgate to brush my teeth doesn't mean I work for them.

Speaker A:

Like, what?

Speaker A:

And so anyway, so Dustin knew about this whole conversation.

Speaker A:

I messaged him the other day, and I said, you know, they manifested it for me.

Speaker A:

Like, they manifested it for me.

Speaker B:

Yeah, you should write him that.

Speaker B:

Write him back and be like, yeah, I do work for him now.

Speaker A:

Yeah, now I do.

Speaker B:

Thanks.

Speaker A:

No, but.

Speaker A:

Okay.

Speaker A:

I don't know.

Speaker A:

What were you talking about before the software?

Speaker A:

Why was I talking about that?

Speaker B:

That's a good question.

Speaker B:

I don't know.

Speaker B:

That's the beauty of a conversational podcast is we can go from A to Z and totally skip over B through, you know, why.

Speaker A:

Y.

Speaker A:

Yes.

Speaker A:

But that's also a primary fact.

Speaker A:

Like, component of a conversation with me is I saw.

Speaker A:

I mean, that says, like, people have trains of thought.

Speaker A:

I have a Roomba of thought.

Speaker A:

Like, it just goes and it bumps into something and goes in a completely different direction.

Speaker B:

Yeah, well, my problem is, is I just don't remember the last thing that was said most of the time either.

Speaker B:

So it's hard for me to go back.

Speaker B:

So I believe what we were talking about is, if I can remember correctly, I was asking you about the lead up to, you know, actually coming in with detail Bookie.

Speaker B:

So they.

Speaker B:

They talked to you?

Speaker B:

Yeah, you know, they said, hey, yeah.

Speaker A:

So we actually had a couple really long talks because.

Speaker A:

Okay, so I do remember now.

Speaker A:

You said, like, how did they, like, kind of figure out your role?

Speaker B:

Yeah, yeah, yeah.

Speaker B:

What you're actually gonna do.

Speaker B:

Yeah.

Speaker A:

So we had several long talks, and they kind of explained what they had envisioned my role to be.

Speaker A:

And so I'm basically like a.

Speaker A:

A sales engineer, essentially.

Speaker A:

So I am the go between the end user that uses the software and the dev team.

Speaker A:

And so when someone, either a new user, like a potential customer, or even someone who uses the software, and they say, like, hey, how do I do this?

Speaker A:

Can we do this?

Speaker A:

You know, trying to figure out different things with the software, and then I figure out what their needs are, and then I present it to the dev team to see, like, is this something that we can do?

Speaker A:

Is it not something that can.

Speaker A:

Like, is it something that's in the pipeline but we don't have it yet?

Speaker A:

Or, like, you know, I'm kind of the go between.

Speaker A:

But then I'm also.

Speaker A:

I guess you could call me like, a customer.

Speaker A:

Success Manager.

Speaker A:

Because, like, I want to.

Speaker A:

Part of my job also is to make sure that all of the users of the software are happy with it.

Speaker A:

They're making it work for them.

Speaker B:

Right.

Speaker A:

So I, you know, work with the users to make sure that the software is working for them.

Speaker A:

And like, how can we figure that out?

Speaker A:

How can we make that happen for them?

Speaker B:

Right.

Speaker B:

So.

Speaker B:

Hey, thanks for calling Detail Bookie.

Speaker B:

This is Jackie.

Speaker B:

How may I help you?

Speaker B:

Is that like how.

Speaker A:

I mean.

Speaker A:

No.

Speaker A:

So I actually do like, I do video calls.

Speaker A:

Really?

Speaker B:

Okay.

Speaker A:

Like, I haven't had that many phone calls at least.

Speaker B:

Yeah, I would imagine that.

Speaker B:

Yeah.

Speaker B:

The software is more of a zoom call than a phone call kind of thing.

Speaker B:

Yeah.

Speaker A:

But yeah, I mean, people can call.

Speaker A:

I do have an extension.

Speaker A:

If you call the main Detail Bookie line, then I'm extension 902.

Speaker A:

So you can call and it will ring directly to me.

Speaker A:

Whether I'm available at that time is another story.

Speaker A:

That is actually a really great thing.

Speaker B:

I mean, let's call back to earlier in the episode.

Speaker B:

Jackie prefers tech.

Speaker B:

So if you call that number, you're probably gonna leave a voicemail.

Speaker A:

I'm sitting there, threw my phone on the ground.

Speaker A:

That's great.

Speaker A:

I'm like sitting there watching the phone ring.

Speaker A:

Like, I know.

Speaker A:

No, I don't do that.

Speaker A:

I don't do that with work.

Speaker B:

I know.

Speaker A:

One of the things that Ron, Jody have been really good working with me about is that I have a lot of like doctor's appointments every week.

Speaker A:

This isn't really something that I posted about on Facebook, but I have like having an increasing amount of health issues and I have doctor's appointments every single week.

Speaker A:

Like multiple hours of doctor's appointments every single week.

Speaker A:

And so when I say like, oh, I might not be available to answer the phone is because I might be like in my doctor's office.

Speaker B:

Right.

Speaker A:

So that's why I say, like, why might not be available.

Speaker A:

But yeah, it's mostly like zoom calls.

Speaker A:

People can book on my calendar, like a 30 minute one on one and we can go.

Speaker A:

I can answer their questions, they can share their screen.

Speaker A:

I can walk them through stuff.

Speaker A:

I can share mine.

Speaker B:

Right.

Speaker A:

Show them whatever.

Speaker A:

And, and yeah.

Speaker B:

And just for like, maybe people are listening to this and don't understand because we didn't.

Speaker B:

I don't think we really touched on it too much of why you're qualified for this is you were like one of the first.

Speaker B:

Oh people with.

Speaker B:

So you've, you've been using it since the beginning.

Speaker B:

And every.

Speaker B:

And again, every issue you've had, you always went to Dustin, you know, helped helped him with changes and things like that.

Speaker B:

So that's what kind of gives you a little bit of insight into detail booking more than the other software wrote it.

Speaker A:

So I wasn't like the, I don't know, I wasn't like the very first users.

Speaker B:

But you were.

Speaker A:

I was definitely.

Speaker A:

Yeah, I was definitely one of, like, the OG group.

Speaker B:

Yeah.

Speaker A:

Abusers.

Speaker A:

And so I have really, I have figured out how to make detail bookie work for my business.

Speaker A:

And yeah, like you said, like, anytime I had an issue with something, right time I had a question with something, I would bring it up to Dustin or Ryan or Christine or whoever was available at that time.

Speaker A:

Or whatever.

Speaker A:

And yeah, I would ask them like, hey, can I do this?

Speaker A:

Or, hey, why isn't this doing this?

Speaker A:

Or I.

Speaker A:

Because I think, I think because of how much messing around with the software that I did, I actually uncovered quite a few, like, bugs as I was, like, going through things.

Speaker A:

And so I would, like, send screenshots and I'd be like, hey, I was trying to do this and this happened.

Speaker A:

Like, is that supposed to happen?

Speaker A:

Am I not able to do that thing?

Speaker A:

Or is that something that's not supposed to happen?

Speaker A:

And so there was a lot of those conversations.

Speaker B:

Right.

Speaker B:

And they were probably looking at their phone like.

Speaker A:

You know, now I'm working with Mitch and he probably hated me before.

Speaker A:

Like, yeah.

Speaker B:

And he's like, no, no, you're sweet, Jackie.

Speaker B:

It's okay.

Speaker A:

But yeah, so that is definitely one of the reasons why I agree, like, I am pretty qualified to be in this position because I use the software.

Speaker A:

I know how it works.

Speaker A:

There's really no, like, training or trial for me.

Speaker A:

Really.

Speaker A:

I, I actually.

Speaker B:

You're training Rod and Jody pretty much.

Speaker A:

Yeah.

Speaker A:

I mean, like, yes and no, because they had, prior to.

Speaker B:

Yeah.

Speaker A:

You know, purchasing the software, like, person in the company, like, they knew some of the features of the software because Dustin and Ron Jody were always, like, really, really great with each other.

Speaker B:

Right.

Speaker A:

I feel like.

Speaker A:

Yeah.

Speaker A:

You know, so they would say, okay, well, we don't have that feature.

Speaker A:

But they do.

Speaker A:

Or like, they, you know.

Speaker B:

Yeah, I think, I think Ron Jody or one of them or maybe both of them when, when I've had them on before or was on theirs, you know, talked about how they, like every.

Speaker B:

Everybody kind of in that space is, is a little friendly with each other.

Speaker B:

And especially with roadfs and detail Bookkey that, you know, hey, if we can help you, you got a thing.

Speaker B:

We don't have.

Speaker B:

We have a thing you don't have.

Speaker B:

There was a little bit of back and forth with that, if I remember correctly, of past podcasts with them.

Speaker A:

Yeah, no, and I, I really liked that.

Speaker A:

I actually they did a presentation at MTE one year now.

Speaker A:

Ron, Jody and Dustin have done a couple together, but there was one year where it was about, like, I forget exactly what the, you know, the class or seminar or whatever it was called, but it was something like, like CRM, like, why do you need it?

Speaker B:

Yeah.

Speaker A:

And it was Detail Bookie wrote FS you're able and mobile tech rx.

Speaker A:

And they just answered questions and they did their class all together.

Speaker A:

And there was no competitive, like, it was just like, hey, the idea of it was that the more detailers that use some kind of software in general, it makes you look more professional.

Speaker B:

Right.

Speaker A:

And by more having more professional detailers, like, elevates the industry as a whole.

Speaker A:

So their thing was like, okay, you know, you may not use our software, but you should be using a software software.

Speaker B:

Right?

Speaker A:

You should be using something.

Speaker A:

So that was kind of a thing.

Speaker A:

And I, I really like that.

Speaker B:

But do you have any, like, wants of trying to learn more about that?

Speaker B:

Especially now with Rod and Jody and the fact that they have like a huge, like, software development type company because it's.

Speaker B:

They don't just do Zenware and.

Speaker B:

Or Zenware does more than just road FS and now detail bookies.

Speaker B:

So do you have any, like, inkling to ask them more about, hey, maybe like, kind of back in, like, how this really works?

Speaker B:

How do you get into it?

Speaker B:

Or are you more of, like, want to stay kind of on the front, inside of it as a user and then say, well, hey, I thought about this.

Speaker B:

Could you guys make that happen versus you say, hey, I thought about this.

Speaker B:

Can we go, you know, behind the scenes and make it happen together?

Speaker A:

I mean, I'm not really.

Speaker A:

I haven't really thought about that very much.

Speaker A:

Specifically.

Speaker A:

I guess I would say what I.

Speaker B:

Said, now you will.

Speaker A:

I would say my first instinct is probably to say, like, first of all, like, I'm open to seeing whatever happens, seeing how I feel in the future.

Speaker A:

Like, I'm open to kind of wherever life takes me, I guess, with, you know, with this new journey with them.

Speaker A:

Like, I'm kind of open to wherever it takes me.

Speaker A:

But I would say right now I would probably feel more comfortable, like, on the, like, user side of it, I guess.

Speaker B:

Yeah, I didn't know because, like, you know, some detailers, you know, they just.

Speaker B:

Okay, cool, I just want to use the product, you know?

Speaker B:

Hey, I'm looking for something like this.

Speaker B:

Cool.

Speaker B:

I have it.

Speaker B:

Here you go.

Speaker B:

Try it out.

Speaker B:

Tell us what you want.

Speaker B:

And other detailers.

Speaker B:

Really?

Speaker B:

You know, I want to get in the lab, and I want to work with the chemist.

Speaker B:

Yeah, yeah.

Speaker B:

So, I mean, like, you know, kind of the same thing.

Speaker B:

I didn't know maybe if you had any.

Speaker A:

So funny.

Speaker A:

I was actually just talking to another friend the other day about pretty much that.

Speaker A:

That he was saying that he wants to take, like, a college chemistry course just to have more knowledge about chemicals in general so he can understand better why.

Speaker A:

Why things happen with certain chemicals or what chemicals.

Speaker A:

Like, I don't know, just in general.

Speaker A:

He wants to understand more of the chemistry stuff.

Speaker A:

I was literally just talking with him the other day that he mentioned that.

Speaker A:

So.

Speaker A:

Yeah, I mean.

Speaker B:

I mean, I watched.

Speaker B:

I watched John Hogg make ceramic in front of me.

Speaker B:

It doesn't look like it's all that hard.

Speaker B:

I mean, it's like three components.

Speaker B:

You just weigh it out, mix it together.

Speaker B:

Butter.

Speaker B:

Bing, butter.

Speaker A:

Boom.

Speaker B:

You got a ceramic coating.

Speaker B:

Like.

Speaker A:

It'S like when you see those, like, cooking shows and they have everything in, like, little bowls, and then they just all dump it into one big bowl.

Speaker B:

Yeah.

Speaker B:

It's like.

Speaker B:

Wait, you didn't.

Speaker B:

You didn't say how much is in that little bowl to dump in here?

Speaker A:

Yeah.

Speaker B:

To begin with.

Speaker B:

So it's like, oh, we're just gonna add some salt.

Speaker B:

No.

Speaker B:

How much salt?

Speaker B:

Like, what's a pinch?

Speaker B:

How much is a pinch?

Speaker A:

Yeah, yeah.

Speaker A:

So another thing that I am.

Speaker A:

So you mentioned about the softwares.

Speaker A:

That actually kind of brings up another thought of something else that has been going on in my life recently, and I am actually.

Speaker A:

I now know how to use your able software.

Speaker A:

Okay.

Speaker A:

Because I.

Speaker A:

Another thing that I'm doing, like, I'm still running my detail business, and I am working with detail bookie, and I am also working with a shop.

Speaker A:

A detail shop.

Speaker A:

And I'm basically, like, closing leads and booking customers for them.

Speaker B:

Nice.

Speaker A:

And they use your able, so.

Speaker B:

Ooh, sneaky, sneaky.

Speaker A:

So, like, I actually know how to use, like, three different softwares, and I've, like, learned.

Speaker A:

I don't know.

Speaker A:

Yeah, no, I'm not gonna do anything.

Speaker A:

Like, I'm not trying to do anything shady.

Speaker B:

Sure.

Speaker B:

Oh, my God.

Speaker B:

What?

Speaker B:

Nobody can see me winking.

Speaker A:

I know.

Speaker A:

No, but so that's so.

Speaker A:

You know, he joked about me being not liking phone calls.

Speaker A:

That is all phone calls.

Speaker A:

Yeah, all phone calls.

Speaker A:

People will, you know, they have like a lead generation form.

Speaker A:

And so people put their information in that they're interested in whatever service they're advertising.

Speaker A:

And I call them.

Speaker A:

When the lead comes in, I call them and I try and book them for an appointment.

Speaker A:

And yeah, so I had to learn how to use their software.

Speaker A:

And they're actually, they actually use two softwares because they actually, they have like a booking software and then they have another one that kind of brings the leads in and like does the ads and I don't know.

Speaker A:

Yeah, so I had to learn both softwares that they use.

Speaker A:

And this is also.

Speaker A:

This is crazy for me because I've never had an office job and now I have two technically.

Speaker A:

I have two office jobs.

Speaker B:

Right.

Speaker A:

And it's so bizarre for me.

Speaker A:

I'm.

Speaker A:

Yeah, I've always.

Speaker B:

You're not technically in an office though?

Speaker B:

Like.

Speaker B:

No, it's an office style job, but you're not sitting in a cubicle or anything.

Speaker A:

No, no.

Speaker A:

So yeah, they're both remote, which is awesome.

Speaker B:

Get to work from home, honestly.

Speaker A:

It really is.

Speaker A:

And again, the.

Speaker A:

The other shop that I'm working with has also been really flexible with my doctor's appointments and things like that.

Speaker A:

And yeah, they.

Speaker A:

I can kind of set my own hours, like for both of them.

Speaker B:

Nobody wants to move to Boise, you know, what are you gonna do?

Speaker B:

Walk around with a shirt?

Speaker B:

Idaho.

Speaker B:

No, Utah.

Speaker A:

You know.

Speaker A:

Yeah.

Speaker A:

So I've never had an office job.

Speaker A:

I've never had a remote job before.

Speaker A:

I've always worked in detailing or like hospitality in some form, like restaurants, some.

Speaker B:

Type of service provider.

Speaker A:

Service industry.

Speaker B:

Yeah.

Speaker B:

Yeah.

Speaker B:

Because the service industry, whether.

Speaker A:

Yes.

Speaker A:

So yeah, but usually when you say service industry, people think like food.

Speaker B:

I know, right?

Speaker B:

Yeah, food, beverage.

Speaker B:

Yeah, but I mean, we do provide a service.

Speaker B:

I mean.

Speaker B:

Yeah, technically.

Speaker A:

So I have always been in jobs that are hands on service industry.

Speaker A:

And this is the first time that I am in two roles now that I'm behind the scenes, I guess, like.

Speaker B:

I don't know, on a computer, talking on the phone.

Speaker A:

Yeah, I had to re.

Speaker A:

I mean, you know this because I told you all that, but I had to reorganize my whole entire desk.

Speaker B:

Right.

Speaker A:

Had to clean out all of my stuff.

Speaker B:

And how.

Speaker B:

How has that change been for you?

Speaker B:

I mean, is it more refreshing or relaxing?

Speaker B:

Or is it more.

Speaker B:

Because you're used to being on your feet, moving around, go, go, go, go.

Speaker B:

And then now you're sitting and it's like caged animal.

Speaker A:

It has been a really, really big adjustment period for me.

Speaker A:

I.

Speaker A:

The hours Are different.

Speaker A:

There's so much different.

Speaker A:

Like, yes, I'm sitting in front of a computer, which I'm not used to, you know, visually, like, looking at a computer all day long or looking at my phone all day long.

Speaker A:

That has been kind of an adjustment period.

Speaker A:

I'm not used to sitting for, like you said, like, I'm normally on my feet.

Speaker A:

Detailing, walking around, whatever.

Speaker A:

It's also a different schedule.

Speaker A:

So when I was detailing, when I say was, because I guess people don't know this either.

Speaker A:

Nobody knows anything.

Speaker A:

I'm posted about anything.

Speaker A:

Nobody knows anything about my life right now.

Speaker A:

So again, going off with, like, the health issues that I've been having, I have taken a step back from physically detailing.

Speaker B:

Right.

Speaker A:

And I am working on creating a network of trusted detailers in Orlando.

Speaker A:

And so when my customers call me, I say, okay, like, who's in the area?

Speaker A:

Who does that service?

Speaker A:

Who has the availability?

Speaker A:

And I send them.

Speaker A:

Yeah, I send that detail.

Speaker B:

Almost like a Jackie's list or an Angie's list.

Speaker A:

Yeah, Jackie's list.

Speaker B:

Yes.

Speaker A:

Yeah, Trusted.

Speaker A:

Trusted detailers like that.

Speaker A:

I know these people.

Speaker A:

I've either worked with them or seen their work.

Speaker A:

Yeah.

Speaker A:

So I have taken a step back from physically detailing.

Speaker A:

I still go to job sites sometimes and pop in and, I don't know, kind of like help out if needed or whatever.

Speaker A:

Like say hi to the customer or talk to the detailer who's doing that.

Speaker A:

Yeah, like, hey, I'm still here.

Speaker A:

I'm still the face of the company.

Speaker A:

I'm still running everything, you know, quality checks, all those things, making sure the detailer has anything they need, running out of whatever.

Speaker A:

Okay, here, use mine.

Speaker A:

Yeah.

Speaker A:

So with my schedule, with detailing, my hours of my business were 7am to 1pm So I was out of the house.

Speaker A:

Like, we were on the job site.

Speaker A:

7am is right when we would start.

Speaker A:

So I was out of the house like 6, 6:30 or, you know, 6:30, 6:45, depending on where in Orlando I had to go that morning.

Speaker A:

And I leave the house before anyone else is awake.

Speaker A:

And then I'm home in the afternoons.

Speaker A:

And again, one of the reasons I designed my work schedule that way, which is a great thing you could do as a business owner, is you can decide what you want to do.

Speaker A:

I would have doctor's appointments and things in the afternoon.

Speaker A:

All of my doctor's appointments are always in the afternoon because I always worked in the morning.

Speaker A:

Now I'm like, well, I can't call people at 6 in the morning.

Speaker B:

Yeah.

Speaker A:

So I'm like, So I don't need to be up that early.

Speaker B:

Right.

Speaker B:

So it's not.

Speaker B:

So now you went from first one up to last one up?

Speaker A:

I'm trying to figure it out because I did like there was some days where yeah, I would like fall back asleep and then wake up like 9, 10 o'clock and I'm like, what year is it?

Speaker A:

Yeah, like what just happened?

Speaker A:

But yeah, it's a really big adjustment period.

Speaker A:

So now I am more kind of on a 9 to 5 schedule because that's generally when.

Speaker A:

I mean, those are pretty much my available hours for detail bookie.

Speaker A:

But then also for the appointment public lead stuff.

Speaker A:

I like.

Speaker A:

You don't want to call people like outside of those hours.

Speaker B:

Right.

Speaker A:

So yeah, it's pretty much like I make calls in the morning around like 9, 10, 11.

Speaker B:

So do you just like for scheduling for the shop in town, do you just schedule or do you just make those lead phone calls and.

Speaker B:

And around your like 30 minute Zoom meeting calls with road fs kind of deal?

Speaker A:

Yeah, yeah.

Speaker A:

So I pretty much tell them like if I'm available to take calls because also they have someone else part of the software that they use for like the ads and stuff they have.

Speaker A:

I don't know, like not an appointment setter like me, but it's literally just like a caller, like someone that just calls just to get these people on the phone.

Speaker B:

Right.

Speaker A:

Like they have given us their phone number.

Speaker A:

Call them, get them on the phone.

Speaker A:

Once they're on the phone, they transfer them to me.

Speaker B:

Gotcha.

Speaker A:

So I tell them like, hey, I'm available to take transfers today between this time and this time.

Speaker A:

Or like today, for example, I had so much going on today and I told them, I was like, listen, I'm not available to take transfers today.

Speaker A:

I will text and call people in between everything else I had going on.

Speaker B:

Right.

Speaker A:

And that's fine.

Speaker A:

And that job is commission only, so they don't.

Speaker A:

No.

Speaker B:

Right.

Speaker A:

Pretty much work as much.

Speaker B:

Yeah.

Speaker B:

Because if you're not doing it, then they're not paying you and it's not.

Speaker B:

Yeah.

Speaker A:

So actually on that I just had my first like closed.

Speaker A:

Well, not my first closed sale, but like completed.

Speaker B:

Okay.

Speaker A:

Right.

Speaker A:

So I don't get paid until that customer shows up for their appointment, the car is done and they pay their invoice.

Speaker A:

Right, Right.

Speaker A:

So even though I've booked appointments for people like they're, they've like been in advance.

Speaker A:

Right.

Speaker A:

And so I actually this week just had my first closed invoice.

Speaker B:

Nice.

Speaker A:

And yeah, I'm really I was really pumped about that.

Speaker A:

So, yeah, my schedule is like, completely different.

Speaker A:

One of the things that I started doing, I started going on walks around my neighborhood.

Speaker A:

I figured out that three loops around my neighborhood is just over one mile.

Speaker A:

And so I've been doing that.

Speaker A:

I've been trying to do that.

Speaker A:

Like, I've done it a few times a few days in a row this week.

Speaker A:

Like, I got.

Speaker A:

I gotta get out there today.

Speaker B:

Yeah, I'm missing.

Speaker B:

I'm missing my walk today.

Speaker A:

I'm trying to.

Speaker B:

We do a three mile loop.

Speaker B:

Yeah, well, I had to work up to it.

Speaker B:

I couldn't.

Speaker B:

I couldn't like a mile in.

Speaker B:

And I was like, I'm done, Michelle.

Speaker B:

Like, we're going home.

Speaker B:

But now, like, I feel like three miles is like nothing.

Speaker B:

But it's.

Speaker B:

It's nice.

Speaker B:

I.

Speaker B:

I actually enjoy it because like one, it's kind of like me and Michelle's alone time, you know, like, she gets home from work.

Speaker B:

It's lighter out now, especially on the days we don't have to take Haley to cheerleading.

Speaker B:

So, like Monday, Wednesdays and Fridays, we can do walks when she gets home from work.

Speaker B:

And then the other days, like, if I don't have anything scheduled in the mornings or like Tuesdays or Thursdays or whatever, if I get done early, then I'll just put headphones on and I'll go go myself.

Speaker B:

You know, I'll just put on some music or put on a podcast.

Speaker B:

I'll go do it myself.

Speaker B:

And I've actually really gotten into enjoying it.

Speaker B:

Like, I look forward to.

Speaker B:

Surprisingly, I look forward to going on a three mile walk.

Speaker B:

You know, I'm like, let's go.

Speaker A:

So I think the only time I've really done a three mile walk is when I was like, really upset and I was like, I'm gonna walk to go cool down.

Speaker A:

I need to calm down.

Speaker A:

I'm gonna go walk.

Speaker A:

And I just walked around my neighborhood and I came back and my watch set, my apple watch said it was like three miles.

Speaker B:

And I was like, yeah.

Speaker A:

What.

Speaker A:

What just happened?

Speaker B:

Yeah.

Speaker A:

But yeah, so going from an active job to an inactive job, I'm sitting all day.

Speaker B:

Yeah, you need that.

Speaker B:

You need that exercise.

Speaker A:

I have to make sure that I'm doing something.

Speaker B:

Yeah.

Speaker A:

To just.

Speaker A:

Yeah.

Speaker A:

To keep myself active.

Speaker A:

And.

Speaker A:

Yeah, it's been a really big adjustment for me for like all those years.

Speaker A:

Like this get.

Speaker A:

Like, the schedule is different.

Speaker A:

Like, the job itself is different.

Speaker A:

It's everything.

Speaker A:

And it's definitely been an adjustment.

Speaker B:

So with doing detail bookie and Then doing the, the, like the scheduling for the shop, are you hoping to get to a point to where maybe then.

Speaker B:

And I know you're not.

Speaker B:

You said you're not really detailing, but you're still kind of like, doing things with it.

Speaker B:

Are you looking to hopefully get those to a point to where you just completely pull back and not do anything with the detail business, or are you still wanting to still kind of at least push that forward and, and help, you know, other detailers in the area or whatever like you're doing now team up with them?

Speaker B:

I guess so.

Speaker A:

I feel like we may have actually talked about this briefly on, like, the first time.

Speaker A:

Maybe.

Speaker A:

I.

Speaker A:

I don't know.

Speaker A:

Or maybe four.

Speaker A:

I know that was so long ago.

Speaker A:

Who remembers?

Speaker A:

No, but my goal has always been to build my business so I can step back from it.

Speaker A:

And right now, unfortunately, I'm somewhat being forced to.

Speaker A:

I say I'm being forced to, but.

Speaker B:

Like, it's your body limitations really.

Speaker A:

What.

Speaker A:

Yes.

Speaker A:

And what I'm doing now as different is I am listening to my body.

Speaker A:

I'm listening to my body that has been screaming at me for years, and I have so many unchecked symptoms.

Speaker A:

And we're trying to figure out where the heck it's.

Speaker B:

Check.

Speaker B:

Engine light's been running for a while.

Speaker B:

And you put a little piece of tape over it.

Speaker A:

Yeah, yeah.

Speaker A:

And like, the car's still running.

Speaker A:

Like, I can still detail, but now I'm.

Speaker A:

I've taken the car into the shop.

Speaker A:

I'm like, I need to figure this out.

Speaker A:

Yes.

Speaker A:

And I think that is something, you know, a lot of detailers do.

Speaker A:

Struggle, struggle with that.

Speaker A:

We don't listen to our bodies.

Speaker B:

No, we, you know, push and push.

Speaker A:

We'll work sun up to sundown, and it's a physical job.

Speaker A:

And like, one of the things you have to stretch before and after, like, or you're going to be paying for it eventually.

Speaker B:

Like, you know, well, that's like, I was talking to somebody the other day.

Speaker B:

Somebody called me one of these guys, you know, you know, we'll help you grow your business.

Speaker B:

We'll do this, we'll do that.

Speaker B:

And I said, look, man, I said, I.

Speaker B:

I appreciate it, but here's where I'm at, you know, Like, I'm not, I'm.

Speaker B:

I'm getting older, and I'm not trying to burn the.

Speaker B:

Burn the candle at both ends anymore and work, you know, crazy hours.

Speaker B:

Like a lot of the younger detailers that are out there, you know, it's more important for me to be at home, so.

Speaker B:

And most of the people listen to the podcast know it.

Speaker B:

In fact, I even think Ron Jody kind of, you know, hinted to it when you talked to them yesterday.

Speaker B:

I mean, you talk about working 7 to 1.

Speaker B:

I mean, most of the times I work 8 to 2 because I work while Haley's in school.

Speaker B:

So I drop her off at School at 7:30.

Speaker B:

I can be at the shop at 7:45, 7:50, open a door, schedule an appointment at 8:00.

Speaker B:

And if it's a, you know, something small, like an interior detail or washing a sealant or something, that's only a two to four to six hour job, then I tell them like, hey, it'll be done, it'll be done by 2 o'clock, come back and pick it up.

Speaker B:

And then I go pick Haley up from school when she gets out at 2:30.

Speaker B:

If it's a bigger job, like a coding, I just work on it till 2 o'clock and then I go in the next morning and I finish it up.

Speaker B:

You know, it's a multiple day job anyways.

Speaker B:

I kind of can't wait until she starts driving here in a few months so that next year's school, I don't have to drive her to school and I don't have to pick her up.

Speaker B:

And if I'm still detailing at that point, because hopefully Aquatech booms, if, you know, anybody wants to buy some Aquatech, I'll sell you some.

Speaker B:

But hopefully Aquatech's at a point where maybe I'm not working as much at the shop, but if not, it'll be nicer to be like, oh, well, I've got this, you know, correction and coding job in.

Speaker B:

Instead of cutting out at 2:00, I can work.

Speaker A:

I just have a really funny.

Speaker A:

Okay, next MTE or next show or whatever you go to, you need to buy like a really just like big long trench coat.

Speaker A:

Yeah, just put little Aquatech bottles in it and just walk around the show and be like, yeah, like I got the good stuff over here.

Speaker A:

And like open your coat and it's just like all bottles of Aquatech.

Speaker B:

That's not a bad deal.

Speaker B:

Maybe I will.

Speaker A:

You're welcome.

Speaker B:

Maybe I will.

Speaker B:

Yeah.

Speaker B:

Jason, I'm gonna need a bunch of bottles.

Speaker A:

I'm gonna need a custom trench coat.

Speaker B:

Yeah, yeah, put that on the Aquatech tab.

Speaker A:

I'm sorry I interrupted, but I was like, no, no, no, no.

Speaker B:

But I mean, like, you know, like kind of what I was saying is, I mean, I still don't want to work a ton but you know, if I, you know, when she goes to school, you know, if I can, you know, hey, if I can knock a job out in one day, give it back to the customer the next day, and then take.

Speaker B:

Take a day or two off, like, then that's.

Speaker B:

That's typically how I try to do it.

Speaker B:

I mean, I try to be smarter about it now, because you're right.

Speaker B:

I mean, it takes a.

Speaker B:

Takes a toll.

Speaker B:

I mean, I know if I get a car that's kind of beat up and I actually have to correct and polish it versus just do a light polish on all the new cars that I normally get, like, I come home and I'm like, beat.

Speaker B:

You know, like.

Speaker B:

Like, I wake up the next morning, I'm like, now I gotta go in and coat the damn thing.

Speaker B:

And I mean, that's typically the easier part of the job, but.

Speaker A:

But now you're exhausted from the day prior and you're like, even the easiest thing just seems like the most, like, task.

Speaker B:

Exactly.

Speaker B:

So, yeah, I mean, I think it's, you know, be smart about, you know, how you are working your body or, you know, what your body is telling you.

Speaker B:

And.

Speaker B:

And it's good that you're finally doing that because I.

Speaker B:

I know you've been dealing with it for a while.

Speaker B:

So.

Speaker A:

Yeah, there.

Speaker A:

Yeah, I have had a variety of health issues my whole life that I have just basically ignored.

Speaker A:

Just.

Speaker A:

Just ignored it.

Speaker A:

And now there's some that are just becoming unignorable at this point.

Speaker A:

I can no longer just continue on.

Speaker A:

So, yeah, I had to make some changes, but that was always so.

Speaker A:

In a different way.

Speaker A:

That was always.

Speaker A:

My plan is to step back from the physical detailing.

Speaker A:

So when I opened my business, the goal for my business in the beginning was that I wanted to build up my business.

Speaker A:

I started with one vehicle, and then I actually had two vehicles at one point.

Speaker A:

And I.

Speaker A:

I wanted to have like a couple.

Speaker A:

Like, I don't know, once I got two, I was like, do I really want to do three?

Speaker A:

But maybe I'll just stay at two.

Speaker A:

I don't know.

Speaker A:

But like, the goal, even from when I started the business was to have a couple.

Speaker A:

Yeah, yeah, just like a couple and a couple vehicles going out and doing the jobs.

Speaker A:

And yeah, that was my goal, was to have d.

Speaker A:

To have staff taking care of the customers, and I would be running the business, which is like.

Speaker A:

That's like what a business owner is supposed to do.

Speaker A:

Like.

Speaker A:

Like the owner of Target isn't bringing people up, you know, like.

Speaker B:

Yeah.

Speaker A:

So at a So I was at Eyes.

Speaker B:

Well, nobody's ringing people up at Target except for self checkout.

Speaker B:

So come on, get into the self check.

Speaker A:

I love self checkout.

Speaker A:

The less people I have to talk.

Speaker B:

Listen, listen, I, I don't, I don't get.

Speaker B:

I, I mean, I kind of get why everybody bitches about it in a sense, but, like, I'm the same way, man.

Speaker B:

I would much rather go through self checkout.

Speaker B:

You don't have to have that awkward conversation, like, how's your day going?

Speaker B:

Oh, you bought a, you know, you bought this.

Speaker B:

Oh, oh, tell me.

Speaker B:

I, I, I've always wanted to try.

Speaker B:

This is it.

Speaker A:

Small talk makes my skin raw.

Speaker A:

I can't.

Speaker B:

Just let me go, let me scan it, let me throw it in the bag and let me get the hell out.

Speaker B:

Wave to the guy.

Speaker B:

Oh, thanks for checking out.

Speaker B:

Thank you.

Speaker B:

Like, thanks.

Speaker A:

Have a great day.

Speaker B:

Yeah, I love self checkout.

Speaker B:

I'm all for it.

Speaker B:

Like, whatever.

Speaker A:

I think.

Speaker A:

Okay, so we talked earlier about, like, my introvert, extrovert, whatever.

Speaker A:

Yeah, I really don't have a problem talking to people.

Speaker A:

I hate small talk.

Speaker A:

Okay, talk to me about something else.

Speaker A:

I don't want to talk about the weather.

Speaker A:

I don't want to talk about, how are you today?

Speaker A:

Like, I don't know.

Speaker A:

I don't, I don't even like being asked, even from people I know.

Speaker A:

Like, hey, how are you?

Speaker A:

How was your day?

Speaker A:

I don't know how to answer that.

Speaker A:

I'm like, I don't know.

Speaker A:

My morning was different than my afternoon was.

Speaker B:

Every phone call from now on is going to be like, hey, how you doing today?

Speaker B:

What do you think about this weather we're having, Jackie?

Speaker B:

Pretty soon it's going to be like, the number, you have reached my number, Jackie.

Speaker A:

No, but that is.

Speaker A:

So maybe that's one of the reasons why, like, I don't mind doing, you know, the trade shows and things like.

Speaker B:

That and why I, this is not small talk again.

Speaker B:

Yeah, like I said before, it's, it's people that have the same interest in what you're doing or what you're pitching or whatever.

Speaker B:

So it's easier to talk to.

Speaker A:

But yeah, I really, I don't, I don't, like, oh, no.

Speaker A:

It literally makes my skin problem.

Speaker A:

Please don't ask me how I'm doing.

Speaker A:

Like, don't, like, no, I don't want to talk to you in the self check in the checkout line.

Speaker A:

And I would much rather do self checkout, like, every time.

Speaker A:

But yeah, so the original goal was to have direct Staff detailing.

Speaker A:

And now the way that it's shifted is I'm still on track to meet that goal of event, like stepping away.

Speaker A:

But instead of having direct staff that I trained and works for me and this is their only job, then I have this list of detailers that they, you know, and again, like I said, I vetted them.

Speaker A:

I know that they do a good job.

Speaker A:

Like I met them, worked with them, like whatever the case is, but they're doing the jobs now.

Speaker A:

So it's really like, when you think about it, it's really not that much different than how I had been running my business.

Speaker B:

Yeah, it's.

Speaker B:

You're just using somebody else's business as kind of like your employee almost.

Speaker A:

Yeah.

Speaker B:

Pretty much subbing it out.

Speaker A:

Yeah.

Speaker A:

So that, yeah, I'm still on track for that goal of, you know, stepping back from the business and running a business rather than being a detailer forever.

Speaker A:

That was never my goal in starting a business.

Speaker A:

I never wanted to be a detailer forever.

Speaker B:

Well, yeah, I mean, I don't think, I don't think most detailers ever think they want to be a detailer forever.

Speaker B:

They, they have the ambition of, you know, oh, you know, because they, I mean, let's face it, we all see it on Facebook, you know, the guy with the big shop, the, the high end cars, you know, all the employees, and they're living the, the suite life and everything.

Speaker B:

So that's what most people think.

Speaker B:

But a lot of times it's not that.

Speaker B:

It's you by yourself in the shop, you know, picking out compound boogers at the end of the day of, you know, cut, rotary cutting or d.

Speaker B:

A cutting.

Speaker B:

You know, what a visual.

Speaker A:

Thanks for that.

Speaker B:

Oh, yeah.

Speaker B:

You never, you never heard anybody talk about compound boogers?

Speaker B:

Come on.

Speaker A:

No.

Speaker A:

I guess it's the one thing I.

Speaker B:

Hate about polishing is not compound boogers.

Speaker B:

But you come home and it.

Speaker B:

And you just still smell compound.

Speaker B:

Like even after you take a shower and you cleaned up, like you can just still smell the compound.

Speaker B:

And everybody should be like, oh, wear a respirator.

Speaker B:

Ah, that nobody wears a respirator.

Speaker B:

Breathe that in.

Speaker B:

Be a man.

Speaker A:

I don't even know where to be.

Speaker A:

Yeah.

Speaker B:

Anyways, so back to what you were saying.

Speaker A:

Yeah.

Speaker A:

So basically they.

Speaker A:

I'm pretty much still on track to do what I wanted to do with my business.

Speaker A:

It just looks slightly different.

Speaker A:

And one of the things also that I wanted to be able to do is my partner works remote.

Speaker A:

He's had a remote job since a couple months after we like first Got together and one of.

Speaker A:

So we've had to limit our travel and things like that.

Speaker A:

Even just to like visit family or even to just do things like influence, like not even, you know, going anywhere crazy.

Speaker A:

We've had to limit those things because I've always had a job that I've physically had to be in in order to make money.

Speaker B:

Right.

Speaker A:

And so now that I have gotten to that point where I can take a step back from the physical detailing, I have two remote jobs now.

Speaker A:

I'm also kind of in a place where we can go do stuff.

Speaker A:

Like.

Speaker A:

He's in.

Speaker A:

He's not even here.

Speaker A:

He's out of town.

Speaker A:

He's in Columbia right now.

Speaker B:

Yeah, he, he said, listen, your check engine light's been on too long.

Speaker B:

I'm about to trade you in for a newer model.

Speaker B:

Yes.

Speaker B:

I'm kidding, I'm kidding.

Speaker A:

No, it's.

Speaker A:

But yeah, no, so he's out of town and I mean he left on Wednesday and he.

Speaker A:

Wednesday was like a travel day so he really couldn't do stuff.

Speaker A:

But he worked yesterday and today.

Speaker A:

Yeah, probably not.

Speaker A:

I mean he didn't have as many like meetings as he normally did.

Speaker A:

It was mostly like just calls do.

Speaker B:

It and stuff like that.

Speaker A:

Yeah, yeah.

Speaker A:

Not, not so much like calls, but just like emails and actually physically doing the work that he does.

Speaker A:

Yeah.

Speaker A:

And checking on his team.

Speaker A:

So.

Speaker A:

Yeah, so he's on that and then.

Speaker A:

Yeah, he can work from wherever.

Speaker A:

As long as he has an Internet connection, he can work.

Speaker B:

Yeah.

Speaker A:

And now that's kind of like what my life is gonna look like, I guess.

Speaker B:

No, that's cool.

Speaker A:

That's crazy to me.

Speaker B:

Yeah.

Speaker A:

I don't know, I never really thought that.

Speaker A:

I don't know, I never really thought that I would get there because in building my business, like I've.

Speaker A:

I actually yesterday was my six year anniversary.

Speaker A:

Right.

Speaker A:

So congrats and thank you.

Speaker A:

In that time, just felt like there was just like always something and at times I, you know, had doubts and I thought like, I'm not ever going to get to where I want to be and be able to get my business to a place where I can take that step back.

Speaker B:

Right.

Speaker A:

And like now like it's almost like just everything kind of all came together at once and it feels really weird.

Speaker B:

Isn't it cool how it works like that sometimes?

Speaker A:

Yeah, it.

Speaker B:

I don't know.

Speaker B:

I'm asking.

Speaker B:

I'm genuinely asking because for me, I.

Speaker A:

Mean, I don't know, like, I guess I've just not really had things like this happen in My life, like in general, not even just with work, but just like in general, like.

Speaker B:

Right.

Speaker A:

I don't know.

Speaker B:

So what's, what's like long term goals for Jackie?

Speaker B:

I mean, now that you kind of have these like, you know, jobs that, that are less strenuous on your body, give you a little bit more freedom or free time.

Speaker B:

Like what's five years from now or ten years from now?

Speaker B:

I mean, do you still wanna.

Speaker B:

Are you still.

Speaker B:

I mean, like, is detailing industry like it for you or is this something like, who knows?

Speaker B:

Maybe in five years you transition into a different thing.

Speaker B:

Or in five years, like I wanna do this different thing within the industry.

Speaker A:

So I'm gonna say probably, probably sing with this.

Speaker A:

I feel like I'm pretty, first of all, like, I'm pretty loyal.

Speaker A:

So once I like commit to a thing, like that's right.

Speaker A:

What I do, I guess.

Speaker A:

And.

Speaker A:

Yeah.

Speaker A:

So I don't know.

Speaker A:

I also never really thought when I was younger that I would be in the detailing industry in the first place.

Speaker A:

It just kind of worked out that way.

Speaker B:

Yeah.

Speaker A:

So I don't know.

Speaker A:

I mean, I hope that like in five years that I can really like shallow thing right now.

Speaker A:

Like, I feel like it's like one of those things, like once I get my schedule right, it's.

Speaker A:

It's over for you.

Speaker A:

I'm look so good and I'm gonna like have my.

Speaker A:

So I'm like, I'm gonna get up and I'm gonna like go to the gym and I'm gonna do my job and I'm gonna make all this money and I'm gonna look so good.

Speaker A:

Like that's.

Speaker A:

Yeah.

Speaker A:

And I'm gonna get my retirement account up.

Speaker A:

And then in actually in five years, I'll be retired, living in Colombia.

Speaker B:

Be like deuces.

Speaker B:

I'm out.

Speaker B:

Why Colombia?

Speaker A:

Oh my God, the food is so much better.

Speaker B:

Yeah.

Speaker A:

So that's honestly one of the things that I really, really like is the food is.

Speaker A:

It's really funny.

Speaker A:

Like our favorite restaurants in the area we go to are actually Peruvian.

Speaker A:

So it's not necessarily the Colombian food specifically.

Speaker A:

It is the fact that it is so much less processed than our food is here in the United States.

Speaker A:

And I know that's like.

Speaker A:

I don't know.

Speaker A:

It's real when I tell you that I go there and like now over the past year or so, I've had trouble eating certain foods which I've never had trouble in my whole entire life eating these certain foods.

Speaker A:

I will go to Colombia and I will eat those Foods and not have a problem.

Speaker A:

And here I'm taking three different medications just to combat, like, garlic and onions.

Speaker A:

I can't have garlic and onions anymore.

Speaker A:

And it's in everything.

Speaker A:

And so I'm literally taking medications to try and combat the effects it has on my body now.

Speaker A:

And I go to Colombia, and I take, like, my one daily med, and I don't have to take any of my backup as needed meds, and it's great.

Speaker A:

And your body feels better.

Speaker A:

And when we come home and you have that first meal here, you feel like, yeah.

Speaker B:

And it's like not eating McDonald's for, like, three months, and then you're like, you know, craving for it, and you eat it and you're like, oh, my God, what did I do to myself?

Speaker A:

Yes.

Speaker A:

But that's what it's like when I.

Speaker A:

We go there.

Speaker A:

And.

Speaker A:

And it's a big difference.

Speaker A:

It's even just like, we'll go for, like, a couple days or a week at a time.

Speaker A:

And even just in that small amount of time, your body, like, it's a big difference.

Speaker A:

You come back here and, like, you feel like.

Speaker A:

And you're like, why do I feel so bad?

Speaker A:

Another thing, too, is they have that super.

Speaker B:

They have that super powder down there that makes you feel great all the time, too.

Speaker B:

Oh, my God.

Speaker B:

No, I'm not saying.

Speaker B:

Just it's known.

Speaker B:

Colombia is known for a certain thing.

Speaker B:

I mean, let's be real.

Speaker A:

Yeah.

Speaker B:

Everybody thinks Pablo Escobar.

Speaker A:

No coffee.

Speaker A:

They're famous for the coffee, right?

Speaker A:

Colombian coffee.

Speaker B:

Yeah.

Speaker B:

Maybe that's the superpower.

Speaker B:

I was talking to you.

Speaker B:

Just direction.

Speaker A:

Yeah.

Speaker B:

I don't know.

Speaker B:

Whatever.

Speaker A:

So.

Speaker A:

Well, so another thing that I really like about going to visit there is.

Speaker A:

It's so much more walkable.

Speaker A:

Which this might be different for, you know, people in the US in, like, bigger cities where we live in Orlando, it is, like, not walkable.

Speaker B:

Yeah.

Speaker A:

And so in Colombia, like, we'll walk, like, everywhere.

Speaker A:

I mean, we'll take Ubers and stuff if it's.

Speaker B:

I feel like.

Speaker B:

Yeah.

Speaker B:

I feel like here in the States, like, the only real places that are walkable in any cities are, like, downtown areas, kind of.

Speaker A:

And that's it.

Speaker B:

Yeah.

Speaker B:

Because everything else is like.

Speaker B:

And not that you can't walk in neighborhoods, but it's not like.

Speaker B:

It's not like you're gonna.

Speaker B:

Like, in downtown.

Speaker A:

It's walkable.

Speaker A:

Like, you can walk two things.

Speaker A:

Like, we will literally walk to the groceries.

Speaker B:

Yeah.

Speaker A:

The grocery store.

Speaker A:

We will walk to the grocery store, have lunch.

Speaker B:

Yeah.

Speaker A:

Like, we'll Walk to wherever we're going.

Speaker A:

We'll walk to the.

Speaker A:

Like, if we're going out that night, like, we'll walk to the nightclub we're going to.

Speaker B:

Yeah, like, and that's no cities in Florida or in the US Period.

Speaker A:

Really?

Speaker A:

Yeah.

Speaker A:

And it's so great.

Speaker A:

And it means nothing, like, to just walk, like, a couple blocks.

Speaker A:

I was like, oh, that's only, like.

Speaker A:

Like four blocks.

Speaker A:

Oh, let's walk instead of taking an Uber or whatever.

Speaker A:

And so we walk a lot.

Speaker A:

The food is better.

Speaker A:

Like, I just feel better.

Speaker A:

And it's also.

Speaker A:

Honestly, it's so much less expensive.

Speaker B:

Yeah, that's true.

Speaker B:

My buddy goes there quite frequently, and he's always like, dude, he's like, two hookers in the steak for less money than I pay for a steak.

Speaker B:

And.

Speaker A:

Wait, you have another friend other than me that goes to Columbia?

Speaker B:

Yeah, yeah, I have a.

Speaker B:

Have another friend who's.

Speaker B:

I don't know.

Speaker B:

He might be way more debaucherous than you when he goes to places, so I live vicariously through him.

Speaker B:

I'm like, tell me about it.

Speaker B:

He's like, bro, he's like.

Speaker B:

He's like the.

Speaker B:

The one guy from.

Speaker B:

From Office Space, you know?

Speaker B:

He's like, two chicks at one time.

Speaker B:

Because I think.

Speaker B:

Think that's good.

Speaker B:

What would you do with a million dollars?

Speaker B:

Two chicks at one time?

Speaker A:

Yeah, it's.

Speaker A:

There definitely is a industry for that down there, but.

Speaker B:

Oh, okay, I'm back.

Speaker A:

What just happened?

Speaker B:

I don't know.

Speaker B:

There was a.

Speaker B:

There was a loose cable, and I touched it to try to plug it back in, and then everything went.

Speaker A:

Now I'm on the other side.

Speaker B:

That's fine.

Speaker A:

I'm on the other side of the screen now.

Speaker A:

I don't like it.

Speaker B:

Is it gonna mess you up?

Speaker B:

Is it gonna matter?

Speaker A:

Yes.

Speaker A:

I want to be on the other side.

Speaker A:

Thank you.

Speaker A:

Thank you.

Speaker A:

Yeah.

Speaker A:

Autism spirals a little bit.

Speaker B:

Yeah.

Speaker A:

Can't.

Speaker A:

No.

Speaker A:

But, like, yeah, there's.

Speaker A:

There's a lot of cool things about it.

Speaker A:

It's very different from the US Though.

Speaker A:

Like.

Speaker A:

Yeah.

Speaker A:

I don't know.

Speaker A:

There's just some things that are, like, very, very different.

Speaker A:

I feel like it would be an adjustment period to live there.

Speaker A:

I did.

Speaker A:

We did live there for a month.

Speaker A:

We went there one time for.

Speaker A:

We did a medical vacation, and we went for a whole month and stayed.

Speaker A:

Majority of that was, like, kind of recovering and dealing with all the medical stuff, so wasn't truly, like, living there, but, yeah, we were there for a month.

Speaker B:

Wow.

Speaker B:

That'd be cool.

Speaker A:

Yeah.

Speaker B:

And listen, I mean, Rod and Jody are gonna let you be remote.

Speaker B:

You could even move down there and still do detail bookie.

Speaker A:

But, yeah, I.

Speaker A:

Yeah, one time.

Speaker A:

So you were talking about, like, the steak dinner and stuff.

Speaker B:

Yeah.

Speaker A:

And we went.

Speaker A:

It was my partner's birthday and it was.

Speaker A:

We went a group trip with, like, some friends.

Speaker A:

And then we also, like, we've gone there many times.

Speaker A:

We have friends there now too.

Speaker A:

Right.

Speaker A:

So, like, we friends from the US Took a trip with us.

Speaker A:

We met up with our friends there.

Speaker A:

We went out to dinner to our favorite steakhouse.

Speaker A:

It's this beautiful view.

Speaker A:

It's in the mountains, and you can see the whole city, and it's so beautiful.

Speaker A:

And we had.

Speaker A:

Everybody had drinks.

Speaker A:

There was multiple pictures of, like, sangria.

Speaker A:

There was table appetizers, like, table style.

Speaker A:

So we just ordered, like, a bunch for the table.

Speaker A:

Right.

Speaker A:

We each had our own entree, which was mostly steak or, like, surf and turf type type entrees.

Speaker A:

And then because it was his birthday, we did order, like, a couple desserts or whatever again to, like, split with the table and our bill.

Speaker A:

I think it was.

Speaker A:

I want to say it was like nine people and.

Speaker A:

All right, so like, nice steakhouse in the US Nine people, drinks, apps, entrees.

Speaker A:

Like, what do you think?

Speaker A:

Per head, what do you think it would be?

Speaker B:

Well, just going off of when Michelle and I go to Capitol Grill, and I mean, we'll spend usually 100 bucks a person on, like, table sides or family style sides and then fly mignon, you know, and we don't really drink, so I can imagine drinks are, you know, another, you know, five.

Speaker B:

Five bucks plus on top of that.

Speaker B:

So you're talking nine people.

Speaker A:

You're probably a grand alcoholic beverage for $5.

Speaker A:

Where in:

Speaker B:

We're in 20, 21.

Speaker A:

Yeah.

Speaker A:

Where do you get an alcoholic beverage for $5?

Speaker B:

I don't know.

Speaker B:

I don't drink.

Speaker B:

I'm just saying.

Speaker A:

No, alcoholic drinks at, like, restaurants are literally like 10, 15, 20 a piece.

Speaker B:

Oh, they're more expensive than that.

Speaker B:

I don't know.

Speaker A:

That's what I'm saying.

Speaker A:

Like, where are you getting your numbers from?

Speaker B:

Like, I don't.

Speaker B:

20 years ago.

Speaker B:

I don't.

Speaker B:

Yeah, I don't.

Speaker B:

I don't drink.

Speaker B:

I don't drink, so I don't know.

Speaker B:

Michelle's the one that drinks, and I just signed my name on the check.

Speaker A:

No, I don't really drink either, but I.

Speaker B:

But I don't look.

Speaker B:

I just go.

Speaker B:

I go, oh, okay.

Speaker B:

Tip should be this much.

Speaker B:

Yeah, it's you know, 20, 25 or whatever.

Speaker B:

It's this much, and I sign my name on it and off I go.

Speaker B:

I try, I listen.

Speaker B:

When we go to places like that, I really don't want to look at the bill.

Speaker B:

I just want to add a tip to it, sign my name and go.

Speaker B:

Like, I know.

Speaker B:

I already know it's going to be expensive.

Speaker B:

I don't.

Speaker B:

I don't want to know how expensive.

Speaker A:

Yeah.

Speaker A:

So pretty much.

Speaker A:

Yeah.

Speaker A:

I really don't drink either, but I.

Speaker A:

Apparently my friends are all degenerates and they all drink, so I.

Speaker B:

Right.

Speaker A:

I know kind of how much things cost, I guess.

Speaker A:

So it was nine people, all that food, nice steakhouse, I think, with tip.

Speaker A:

And we tipped very generously, like, because the tipping culture is different.

Speaker A:

So, like, when we're tipping, it's like.

Speaker A:

Like, I feel like it's like a lot more.

Speaker B:

Right.

Speaker A:

And it was like $260.

Speaker B:

Yeah, that's what my buddy was telling me.

Speaker B:

He's like, dude, it's ridiculous.

Speaker A:

It's insane.

Speaker A:

Like, I don't.

Speaker A:

I don't.

Speaker A:

Like.

Speaker A:

Yeah, I just wanna.

Speaker A:

I just wanna be rich enough so I can, like, take my private jet and just go have lunch there.

Speaker B:

Yeah.

Speaker A:

Like, I just want to.

Speaker A:

Like this.

Speaker B:

Yeah.

Speaker B:

Yeah, I know when he goes to places like that or.

Speaker B:

Or he'll go over to Asia sometimes and visit those countries or whatever.

Speaker B:

And he's like.

Speaker B:

He's like, dude, he's like.

Speaker B:

Like, he'll work here in the States for like a year or two and just.

Speaker B:

He's.

Speaker B:

He doesn't have.

Speaker B:

He's not married, doesn't have any kids, doesn't have a house.

Speaker B:

Like, he just bounces around, whatever.

Speaker B:

And.

Speaker B:

And he'll just bank.

Speaker B:

And then.

Speaker B:

And then when he's fed up with it, he's like, all right, I'm out.

Speaker B:

I'm like, where are you going?

Speaker B:

He's like, I'm gonna go south.

Speaker B:

You know, either Columbia or spin the globe and wherever.

Speaker B:

Yeah, yeah.

Speaker B:

You know, or he goes to, like, I remember for a while, like, he went.

Speaker B:

So it's funny.

Speaker B:

This has nothing to do with detailing.

Speaker B:

I don't even know why I'm telling the story on the podcast, telling you.

Speaker B:

And it's just funny because of the way he did it.

Speaker B:

So he wanted to go to Thailand and he wanted to learn Muay Thai boxing or Muay Thai fighting or whatever, Right.

Speaker B:

Because this was like, he had gotten so big.

Speaker B:

He got to be diabetes.

Speaker B:

He, like, started working out in the gym, losing weight.

Speaker B:

He wanted to Do Muay Thai so he could, like, you know, get healthier and all that other stuff.

Speaker B:

So, like, he worked it out to where he could go over there for, like, six months on a student visa.

Speaker B:

I'm like, dude, you're not a student.

Speaker B:

Like, give me a break.

Speaker B:

He's like, yeah, but I'm going over there to learn Muay Thai.

Speaker B:

That's student.

Speaker B:

And I'm like, so?

Speaker B:

So, yeah, but all he had to do was, I think, like, every 90 days, he just had to leave Thailand and he would go, like, to Vietnam for, like, 24 hours and then go back.

Speaker B:

Yeah, but he was like, yeah, I mean, he was like.

Speaker B:

Like, he showed me the apartment that he was staying in and.

Speaker B:

hat would probably cost, like:

Speaker B:

Like, he ate off the street carts, $2, you know, off the street cards or whatever.

Speaker B:

And he's like, dude, he's like, I just bank, like, 30 or 40 grand.

Speaker B:

He's like, I can go live in any.

Speaker B:

Anywhere else other than the US for, you know, a year.

Speaker B:

Like a king, you know?

Speaker A:

Yeah.

Speaker B:

I'm like, dude, must be nice.

Speaker B:

Damn.

Speaker B:

Getting married and having a kid.

Speaker A:

Like, it's funny.

Speaker A:

So, yeah, we have a couple friends that actually did that, and they lived in Thailand and somewhere else, and they did that.

Speaker A:

They would leave, they would spend some time somewhere else, and then they would come back and they lived in a couple different places.

Speaker A:

And actually we have one of our friends is actually in the process of moving to Colombia right now.

Speaker A:

And he's kind of seemed like he doesn't have wife kids.

Speaker A:

He has.

Speaker A:

He's bringing his dog with him, but he actually just.

Speaker A:

His lease at ends.

Speaker A:

End of May.

Speaker A:

And Yeah, he's in the process of moving to Columbia right now for.

Speaker A:

Because he can.

Speaker B:

Yeah.

Speaker A:

Like, he doesn't have a house.

Speaker A:

He was renting an apartment and he was like, you know, if I move to Columbia, I'll actually be like, saving money.

Speaker A:

He's like, I'm paying, you know, X amount of dollars, like almost $2,000 a month for this apartment, blah, blah, blah, with utilities, blah, blah, blah.

Speaker A:

Yeah, it's like I can get.

Speaker A:

I can rent a furnished Airbnb for, you know, doing the math, right?

Speaker B:

Yeah.

Speaker A:

And with the money that I'd be saving on, like, the food cost, entertainment, and like, everything else, like, I'd end up saving money by being there and I'd enjoy it, like.

Speaker A:

And he has remote jobs, too, so.

Speaker B:

Yeah, he's like.

Speaker B:

Yeah.

Speaker B:

I mean, that's the beauty.

Speaker B:

If you've got a remote job and you can still make really good money.

Speaker B:

Us, you know?

Speaker A:

Yeah.

Speaker A:

You want to make us dollars and.

Speaker B:

Live somewhere else, right?

Speaker B:

Yeah, somewhere else where their money is worth less than our money.

Speaker B:

Yeah, that's.

Speaker B:

Yeah, that'd be awesome.

Speaker B:

Yeah, that's cool.

Speaker B:

Well, listen, we're an hour and 40 minutes.

Speaker B:

No, no, it's.

Speaker B:

Listen, it's always fun talking to you, but I don't.

Speaker B:

But I think we're in the rambling stage now and I don't know that everybody wants to listen to us have.

Speaker B:

Have an Alex Jackie conversation.

Speaker A:

Yeah.

Speaker B:

So.

Speaker B:

And plus, it's 6:00 and we're talking about all this food now I'm getting hungry.

Speaker A:

Yeah.

Speaker B:

So I gotta go scrounge for something because the girls left me.

Speaker B:

So.

Speaker B:

Here you go.

Speaker A:

I'm alone too.

Speaker A:

I.

Speaker A:

I got a rotisserie chicken earlier at the grocery store.

Speaker A:

That's my dinner.

Speaker A:

I'm gonna put on gloves and just.

Speaker A:

Yeah, just eat it.

Speaker A:

I don't know.

Speaker A:

How do you describe that for the people who aren't watching?

Speaker B:

I mean, I think you just did.

Speaker B:

You just put on gloves and you.

Speaker A:

Just go for it.

Speaker A:

Like no utensils.

Speaker B:

Just nobody's at home to watch you.

Speaker B:

So you can just be as, you know, as filthy.

Speaker A:

No, I do that when my roommate and my partner's home.

Speaker A:

I do that when they're home too.

Speaker A:

But you got to have the gloves because then it like all the.

Speaker B:

I know rotisserie chicken's always like greasy, annoying greasy.

Speaker A:

And it gets all on my fingernails and like I can't and.

Speaker B:

Yeah, yeah.

Speaker A:

And the tismax up.

Speaker B:

You should be eating that damn turkey that was out on Markham Woods Road today.

Speaker B:

I don't know if you saw my video.

Speaker B:

So I was leaving this.

Speaker B:

This will be funny for everybody if there's still.

Speaker B:

Still at this point.

Speaker A:

Is anybody still here?

Speaker B:

So.

Speaker B:

Well, I mean, it kind of.

Speaker B:

It kind of is.

Speaker B:

It kind of is detail life.

Speaker B:

Right.

Speaker B:

So I'm leaving.

Speaker B:

I'm leaving one of my client's house in Markham Woods Road.

Speaker A:

It's detailing related because you just finished a job.

Speaker B:

Yeah, exactly, exactly.

Speaker B:

So driving down the road and they were doing.

Speaker B:

They were doing tree trimming on the road anyway, so it was like one of those, like, you know, they had the crew out there, so they'd stop one lane, you know, let the other lane go and then stop that lane because, you know, in that lane to go around the tree trimming.

Speaker B:

So anyways, like the guys got the sign flip to slow, but.

Speaker B:

But, like, nobody's moving.

Speaker B:

I'm like, 15 cars back.

Speaker B:

I'm like, what the hell is going on up here?

Speaker B:

And I see this lady, like, outside of her car.

Speaker B:

I'm like, why is this outside of her car on the road?

Speaker B:

Get in your car.

Speaker B:

Like, you know, typical Florida.

Speaker B:

Like, listen, people, when you see the memes about Florida drivers.

Speaker B:

Yes, we really are it.

Speaker B:

Because I'm in my car.

Speaker B:

Out loud, like, get in your car.

Speaker B:

Let's go.

Speaker A:

All right.

Speaker A:

Are you doing?

Speaker B:

Yeah, exactly.

Speaker B:

And so, like, as she's running around her car one way, I see this turkey come around the car the other way.

Speaker A:

They're aggressive.

Speaker B:

And I'm like, oh, she stopped to help the turkey, and the turkey said, find out.

Speaker B:

Yeah.

Speaker B:

So she's.

Speaker B:

So she got out to try and help the turkey cross the road or get out of the road.

Speaker B:

And the turkey's like, it's on now.

Speaker B:

So.

Speaker B:

So now other cars are, like, starting to go around her car, and then the turkey is, like, attacking the car, the cars as they drive by.

Speaker B:

Right.

Speaker B:

So I'm like, oh, hell yeah.

Speaker B:

I'm getting this on video.

Speaker B:

So I pull up my phone, and as I'm driving by, you see, like, the lady go around.

Speaker B:

You see the turkey coming, and this one, like.

Speaker A:

Like a cartoon.

Speaker B:

Yeah.

Speaker B:

And this wasn't, like, no little ass turkey.

Speaker B:

I mean, this.

Speaker B:

This mofo was probably a good 3ft tall.

Speaker A:

Oh, my God.

Speaker B:

And.

Speaker B:

And.

Speaker B:

Yeah, exactly.

Speaker B:

And what's funny is because when I was going to that house, I saw him on the side of the road, and as I drove by, like, he puffed up, up and did all the feathers and everything, so, you know, really looked like, you know, a Thanksgiving turkey.

Speaker B:

And as I drove by, I was like, oh, man, he'd be some good eating.

Speaker B:

Because it's a big turkey.

Speaker B:

It's not the little.

Speaker B:

It's not like those little.

Speaker B:

I mean, it's a wild turkey, but it's not like one of the.

Speaker B:

Those, like, the female ones that run around that, you know, look like Cornish game hens.

Speaker B:

This was like that.

Speaker B:

That:

Speaker B:

Yeah.

Speaker B:

Yeah.

Speaker B:

So.

Speaker B:

So, yeah, so that was my.

Speaker B:

That was my fun.

Speaker B:

Driving from one client to another was watching some dumbass get out to try to help a target.

Speaker A:

Did you see the end of it?

Speaker A:

Did she end up getting back in her car or did the.

Speaker B:

No, she was.

Speaker B:

When I drove by, she was still running in circles.

Speaker B:

Yeah, she was still running around the car.

Speaker B:

Trying to, you know, whatever with the turkey.

Speaker B:

I was like, I got.

Speaker B:

I'd love to sit and watch this, but I got to get to the next client, so I gotta go watch your video now.

Speaker B:

Yeah, yeah.

Speaker B:

It's a quick drive.

Speaker B:

And.

Speaker B:

And it was funny, too, because Michelle called me right as I was getting up to it.

Speaker B:

I was like, I'll call you back.

Speaker B:

I'll call you back.

Speaker B:

Because it messed up the.

Speaker B:

Because I couldn't do the video.

Speaker A:

Yeah.

Speaker B:

She's like, what.

Speaker B:

What the hell happened?

Speaker B:

I was like, I needed the.

Speaker B:

I needed my camera to film this.

Speaker B:

I'll send it to you.

Speaker B:

So, yeah, she said she sees that she drives that road every day.

Speaker B:

She's like, oh, yeah.

Speaker B:

She goes, I see that turkey out there all the time chasing cars.

Speaker A:

So that turkey lives there.

Speaker B:

Yeah.

Speaker B:

I was like, somebody needs to run that over.

Speaker B:

I mean, just stop around.

Speaker B:

It's.

Speaker B:

If it's attacking cars, it needs to go.

Speaker B:

That's the way I look at it.

Speaker B:

It needs to be on a plate somewhere.

Speaker A:

So that happened to, like, the turkey attacking cars happened, like, literally on my street.

Speaker A:

When one of my staff a couple years ago was coming to meet me for a job that morning.

Speaker A:

Like, we would meet at my house and then go to the clients together.

Speaker A:

And she's on her way to my house, and she.

Speaker A:

I got a text from her.

Speaker A:

She was, like, running a few minutes behind.

Speaker A:

I'll explain when I get there.

Speaker A:

And I'm just like, all right, no big deal.

Speaker A:

And she got.

Speaker A:

She.

Speaker A:

There was a turkey, like, in the road, and so she's driving, and it's a single lane, right?

Speaker A:

So one lane going one way and one lane going the other way.

Speaker A:

And so she's driving, and the turkey's in the middle of the road.

Speaker A:

So she goes over, and it's a really, like, you know, quiet road, right?

Speaker A:

So she starts to, like, go around the turkey, and the turkey runs in her car.

Speaker A:

And so she's like, all right, fine, I'll go back in this lane.

Speaker A:

And the turkey, like, runs in her car, and she's like, I need to get to work.

Speaker A:

Like, I can't be playing these games.

Speaker B:

Like.

Speaker A:

And the turkey was just, like, attacking her car.

Speaker A:

And, like, are you not scared?

Speaker A:

Like, go away.

Speaker A:

Yeah, yeah.

Speaker B:

Foot down, mash the pedal.

Speaker A:

Well, for that one.

Speaker A:

You'll be happy to know when we came back from the jobs that day, it was on the side of the road.

Speaker B:

Yeah.

Speaker A:

Someone had gotten it.

Speaker B:

I mean, listen, sometimes.

Speaker B:

Sometimes they just need.

Speaker B:

That's like those stupid sandhill cranes.

Speaker A:

Oh, my God, those things are not afraid of anything.

Speaker B:

They're like.

Speaker B:

They're not.

Speaker B:

Because they're, like, square up with you tall, and they just.

Speaker B:

Like, you could.

Speaker B:

It's the only bird that I know of that sees cars coming, and it's just like, what I'm walking here, you know, they literally stand in the middle.

Speaker A:

Of the road and they're like, what.

Speaker A:

What are you gonna do about it?

Speaker A:

What?

Speaker B:

Exactly.

Speaker B:

And you can't get out and square up with them because they're as tall as a human.

Speaker A:

Well, and they're also.

Speaker A:

Aren't they also protected?

Speaker A:

Like, you get in trouble if you do something to the cranes.

Speaker A:

They just stand in the middle of the road like they don't know they're protected.

Speaker B:

Yeah.

Speaker B:

We need to get them off that list so we can start running them over those other ones.

Speaker B:

All right, well, if you listen this long, there's some bird.

Speaker B:

Some.

Speaker B:

Some birds, some bird, whatever stuff for you.

Speaker B:

Listen, as always, I mean, we talk all the time, so this is.

Speaker B:

This is always fun.

Speaker B:

But I appreciate you coming on and talking about detail Bookie and everything that you're doing.

Speaker B:

Kind of.

Speaker B:

It's been.

Speaker B:

Listen, it was about five years ago the last time you were on, so maybe the next time I have you on.

Speaker B:

We'll find out if you're living in Columbia.

Speaker A:

And stay tuned to find out exactly.

Speaker B:

We'll find out podcast, find out what five Year Jackie is doing.

Speaker B:

Yeah.

Speaker B:

All right, have fun.

Speaker B:

Take care.

Speaker B:

Bye.

Speaker A:

Bye, everybody.

Speaker B:

Bye.

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About the Podcast

The Detail Solutions Podcast
We talk with detailers, Industry leaders and Product developers in the automotive detail industry. We also have topic episodes and collaboration with other detail podcasts. Support this podcast: https://podcasters.spotify.com/pod/show/detailsolutionspodcast/support" rel="payment">https://podcasters.spotify.com/pod/show/detailsolutionspodcast/support

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Alex Russell